Multicam Routing Systems
is the largest supplier of CNC routing machinery in Australia. We require a well presented and highly motivated person to fill the above position in our Brisbane office.
This position would suit a person with some machinery background who is willing to learn and understand our range of CNC machines. Common sense and a hands‐on approach is essential. Valuable communication and administrative skills are also essential to be able to liaise with customers at all levels.
Position Responsibilities
Maintain regular contact with customers to schedule machine servicing and ensure all completed works are accurately invoiced.
Coordinate service breakdown calls with customers, ensuring company procedures are followed, including obtaining work authorisations prior to commencing repairs and invoicing.




Manage and operate the service department in a profitable and efficient manner.
Coordinate technical staff and prepare weekly work schedules to maximise productivity and customer service outcomes.
Arrange and coordinate machine installations with both customers and technicians.
Follow up with customers after major repairs or servicing to ensure satisfaction and ongoing support.
Maintain excellent communication with customers, always providing professional and courteous service.
Answer, manage, and redirect incoming telephone calls in a friendly and professional manner.
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📌 Service Coordinator (Queensland)
🏢 Multicam Systems
📍 Queensland