Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a robust sense of purpose.
Customer Care Agent
Location:
Kawana QLD ****
About Flick Anticimex
Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a strong sense of purpose.
The Opportunity
We're expanding our Rockhampton team and hiring
Customer Care Agents
to help us keep pace with high demand. In this
rapid-paced, high-volume
environment, you'll handle inbound and outbound calls, deliver exceptional service, and
convert enquiries into bookings and long-term customers
.
What You'll Do
Convert
inbound and outbound enquiries into bookings and long-term customers
Deliver expert advice and friendly service that
builds trust and drives results
Hit and exceed daily sales targets




with confidence and consistency
Log activities accurately in our
CRM
and track performance
Support admin tasks while keeping your focus on
conversion
Collaborate with your team to maintain a
positive, high-energy
culture
Represent Flick with
professionalism, integrity, and care
What You Bring
Excellent
oral and written communication
Sales-driven
mindset with strong persuasion and rapport-building skills
Tech-savvy
and quick learner; comfortable with CRM systems
Proficient in
Microsoft Excel and Outlook
Reliable attendance
, solid work ethic, and thrive in a
rapid-paced, high-volume
call centre
Prior
call centre or sales
experience preferred (not essential)
Why Join Flick
Competitive pay + incentives
Structured training and
ongoing development
Employee discounts on Flick products and services
Inclusive, supportive
culture with real career progression
Onsite parking
and public holiday entitlements
Be part of a
trusted brand
with a century of service excellence
Equal Prospect:
Flick Anticimex is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace.
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📌 Customer Care Agent (Rockhampton)
🏢 Flick Anticimex
📍 Rockhampton