Job Description
Job Type: Permanent position | Full time position
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Job Description
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VeiraMal Consulting is seeking an experienced ICT Support and Test Engineer NEC to be a part of our client's business Strive Australia Pty Ltd in Docklands. Our client offers a great working environment and a competitive salary for the right candidate.
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Key Responsibilities
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Provide technical support for ICT systems, applications, software, hardware and related infrastructure.
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Diagnose, investigate and resolve technical issues, system faults, errors and performance problems.
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Plan, develop and execute system and application testing to verify functionality, performance, reliability and system integrity.
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Prepare and maintain test plans, test cases, test scripts, testing procedures and technical documentation.
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Conduct functional, integration, regression and user acceptance testing as required.
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Identify, document and report system defects, errors and inconsistencies and coordinate with relevant personnel to resolve identified issues.
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Monitor system performance and conduct technical analysis to identify potential issues, risks and opportunities for improvement.
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Assist with the installation, configuration, maintenance, upgrading and testing of ICT systems, applications and equipment.
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Troubleshoot issues relating to operating systems, software applications, databases, networks, hardware and other ICT infrastructure.
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Conduct quality assurance checks to ensure ICT systems and applications meet established technical specifications, operational requirements and quality standards.
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Review system functionality,



processes and technical requirements and recommend improvements to enhance system reliability, performance and efficiency.
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Provide technical guidance and assistance to users in relation to ICT systems, applications, software and operational procedures.
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Liaise with management, users, suppliers and ICT personnel to understand technical requirements, investigate issues and provide appropriate solutions.
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Develop and maintain technical documentation, including system specifications, operational procedures, troubleshooting guides, testing records and technical reports.
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Maintain accurate records of system incidents, testing activities, identified defects, resolutions, system changes and maintenance activities.
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Assist with implementing ICT improvements, system changes and technical solutions to support business operations.
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Ensure ICT support, testing and technical activities comply with relevant organisational policies, procedures, standards and security requirements.
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Requirements
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Proven experience as an ICT Support and Test Engineer or in a closely related ICT technical role.
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Relevant qualifications in Information Technology, Computer Science, Software Engineering, Information Systems or a related field.
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Strong knowledge of ICT systems, applications, software, hardware and technical infrastructure.
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Demonstrated experience in troubleshooting, diagnosing and resolving ICT system issues.
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Experience in system, application or software testing, including identifying and documenting defects.
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Knowledge of testing methodologies, test planning, test execution and quality assurance processes.
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Strong analytical and problem-solving skills, with the ability to investigate technical issues and develop practical solutions.
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Experience preparing and maintaining technical documentation, testing records and reports.
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Good understanding of system performance, functionality, reliability and technical quality requirements.
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Strong communication and interpersonal skills, with the ability to provide technical assistance to users and liaise with management and ICT personnel.
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Strong organisational skills and attention to detail, with the ability to manage multiple technical tasks.
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Ability to work effectively both independently and as part of a team.
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Have a secure work history with good communication and teamwork skills.
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Flexible to work when required.
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Remuneration
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Remuneration: $85,****** to $95,****** + superannuation Location: Suite ****, 401 Docklands Drive, Docklands VIC **** This position will provide the opportunity to work in a dynamic and technology-focused environment, contributing to the reliable operation, testing, quality assurance and continuous improvement of the organisation's ICT systems and services.

📌 Ict Support And Test Engineers Nec (Victoria)
🏢 Veiramal Consulting
📍 Victoria