Pepper Money is seeking a Customer Assist Specialist to help customers navigate hardship and life challenges with empathy and regulatory compliance. You will assess circumstances, offer tailored repayment options, and manage hardship applications from first contact to resolution.
Join a team focused on delivering positive outcomes, working with internal partners, and continuously improving the customer experience within a hybrid working model.
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📌 Customer Care & Hardship Support Specialist (Sydney)
🏢 Pepper
📍 Sydney