We are seeking a
Medical Receptionist
to join our single doctor cardiology practice on a
casual basis
at our Westmead, NSW location. This is a crucial front-line position that sets the tone for patient interactions. As a Medical Receptionist, you will be the first point of contact for patients, managing appointments, handling enquiries, and maintaining accurate records. This role is essential to delivering excellent patient care and supporting our clinical team in providing exceptional healthcare services.
Key responsibilities
Greet patients in a professional and welcoming manner upon arrival at the practice
Manage the reception desk and telephone enquiries with efficiency and courtesy
Schedule and confirm patient appointments using Gentu practice management software
Collect and update patient demographic and medical history information
Process patient payments and handle billing enquiries
Maintain confidentiality and ensure compliance with privacy legislation
Prepare patient files and medical records for appointments
Liaise between patients, clinical staff and other healthcare providers
Manage administrative tasks including data entry, filing and correspondence
Assist with general reception duties as required to support the practice
Maintain general office and waiting room tidiness
What we're looking for
Demonstrated experience working as a Medical Receptionist or in a similar healthcare administrative role
Proficiency with practice management software and electronic health record systems




Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
Excellent communication and interpersonal skills with a patient-focused approach
Attention to detail and accuracy when handling patient records and sensitive information
Ability to work effectively both independently and as part of a team
Skilled appearance and manner with a friendly, approachable demeanour
Computer literacy and proficiency with Microsoft Office applications
Ability to speak a second language is advantageous
About the Practice
Our practice is a dedicated single doctor practice focused on general cardiology, electrophysiology and pacing and committed to delivering quality medical services to the communities we serve. We pride ourselves on creating a welcoming, professional environment where patients receive compassionate care and support. Our team is passionate about healthcare excellence and providing outstanding patient experiences. We value collaboration, integrity and a commitment to continuous improvement in all that we do.
What we offer
Working in my practice provides you with the opportunity to be part of a supportive healthcare team. As a casual team member, you'll enjoy flexibility in your work schedule whilst maintaining professional connections with our practice. My rooms are inside a private hospital. It is a warm safe environment with good local transport and parking. The patients will become a second family and are rewarding to help in their health care journey
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📌 Medical Receptionist (New South Wales)
🏢 Bassrock
📍 New South Wales