Job Description
Solvd Australia is seeking an experienced Sales & Relationship Manager to manage and grow a portfolio of strategic clients across our motor insurance, third-party administration and technology-enabled solutions.
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Reporting to the Head of Sales & Client Management, you'll focus on client retention, account growth, executive stakeholder engagement, and pipeline conversion.
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This role is ideal for a commercially driven relationship manager who enjoys building long-term partnerships while identifying new business opportunities.
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Key Responsibilities
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Manage and grow a portfolio of strategic clients across Australia.
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Develop account plans focused on retention, expansion, and customer value.
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Build robust relationships with senior decision-makers and stakeholders.
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Identify cross-sell and upsell opportunities across assessing, TPA, fleet, recoveries, digital services, claims technology, and GT Motive solutions.
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Lead client reviews, commercial discussions, proposals, and negotiations.
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Monitor client satisfaction and proactively address retention risks.
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Maintain accurate Salesforce records, pipeline forecasting, and reporting.
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Collaborate with operational teams to ensure client commitments are delivered successfully.
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About You
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You'll bring:
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Experience in account management, enterprise sales, or business development.
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Exposure to insurance, claims services, TPA, insurtech, financial services, or a related B2B industry.
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A proven track record of retaining and growing client relationships.
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Strong commercial acumen with experience developing proposals and negotiating outcomes.
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Excellent relationship-building and stakeholder management skills.
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Experience using Salesforce or a similar CRM platform.
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The ability to work independently while collaborating across multiple teams.
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What's in It for you
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Flexible working arrangements, hybrid model; WFH flexibility, attendance required for meetings, events, and manager-directed in-person needs as necessary at our Melbourne CBD office
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Reward and recognition programs, ongoing training, and career development support
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Paid parental leave and additional leave options
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Access to health and financial wellbeing support
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A range of employee perks and discounts on everyday essentials
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A collaborative team environment with regular recognition initiatives
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About Us
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Solvd Australia partners with some of Australia's largest insurers and fleet operators and support the entire motor claims journey. As part of Solvd Group globally, we are a dynamic and growing organisation whose mission is to automate the end-to-end motor claims management process by integration of the best-in-class digital and AI supported tools available in the market.
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We pride ourselves on delivering excellence through innovation, collaboration, and expertise. With a global presence, Solvd operates in over 45 countries and employs more than 3,700 dedicated professionals worldwide.
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Diversity and Inclusion at Solvd Australia
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Solvd Australia is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive.
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If you require adjustments to the recruitment process or the role to support your application, please let us know, we are here to help.

📌 Sales & Relationship Manager (Victoria)
🏢 Solvd
📍 Victoria