Job Description
Clinical Engagement and Partnerships Coordinator
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This is a part time, permanent position, Monday, Wednesday and Friday, 9am to 5pm, based at our Concord office with travel across Sydney. You'll own the front door — building and holding the relationships that bring participants to us, and making sure every referral that arrives is handled properly and quickly.
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Key responsibilities
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Build and maintain referral relationships with hospitals, discharge planners, clinical teams, allied health and community organisations
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Manage referrals as they come in — triage, respond, gather what's needed and hand over cleanly to the service team
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Represent Aus Care Community Services at meetings, network events and with referring professionals
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Track where referrals come from and what happens to them, and report on it
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Work with the Managing Director on which relationships and areas to prioritise
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Make sure referral conversations reflect participant choice and our conflict of interest obligations
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About you
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A background in disability, health, mental health or community services, with credibility in front of clinical professionals
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Experience in referral management, intake, partnerships or business development in a health or disability setting
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Solid working knowledge of the NDIS, particularly how participants come into the scheme and what happens at discharge
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Confidence starting conversations with people you don't know yet
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Organised follow-up — the relationships are built in the second and third contact, not the first
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Current NDIS Worker Screening Check, Working with Children Check, driver's licence and comprehensively insured vehicle
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About us
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Aus Care Community Services is an NDIS Quality and Safeguards Commission registered provider based in Concord, supporting participants across Sydney and NSW. We deliver NDIS Support Coordination, In-Home Support & Personal Care, Social & Community Access, and Home and Living Supports, including NDIS Hospital to Home Discharge Support and NDIS Community Reintegration Support. Our team works under the Care Navigator name — the person a participant and their family come back to, rather than a different voice each time they call.
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Part-time, permanent position, Tuesday, Wednesday and Friday, 9am to 5pm
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Vehicle allowance, company phone and iPad
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Direct access to the Managing Director — you'll be shaping where the business grows, not just executing a list

📌 Clinical Engagement And Partnerships Coordinator (New South Wales)
🏢 Aus Care Community Services
📍 New South Wales