Client Support Officer - Plastic Surgical Practice
Prescribe Pty Ltd is a leading healthcare management company specialising in supporting specialist medical practices across Australia. We are currently recruiting on behalf of one of our valued clients, an established and highly regarded Plastic Surgical Group Practice located in the heart of Brisbane.
This is an exciting opportunity for an experienced Medical Secretary to join a busy, patient centric surgical practice where patient care, professionalism and teamwork are at the heart of everything they do.
About the Opportunity
Prescribe Pty Ltd is a leading healthcare management company specialising in supporting specialist medical practices across Australia. We are currently recruiting on behalf of one of our valued clients, an established and highly regarded Plastic Surgical Group Practice located in the heart of Brisbane.
This is an exciting opportunity for an experienced Medical Secretary to join a busy, patient centric surgical practice where patient care, professionalism and teamwork are at the heart of everything they do.
About the Role
This is a full-time position working within a busy Plastic surgical practice. Working under the Practice Manager and Team Leader, the successful candidate will play an integral role within the team contributing to the smooth day-to-day operation of the practice while providing exceptional service to patients, referrers and clinical staff.
Your responsibilities will include:
Greeting patients in a warm, friendly and professional manner (exceptional customer service a must)
Managing a busy appointment schedule, including consultations and surgical bookings
Handling incoming telephone calls and patient enquiries
Coordinating theatre lists and liaising with hospitals where required




Preparing and processing referrals, correspondence and specialist reports
Managing Medicare and private health fund billing
Maintaining accurate patient records using XESTRO Practice Management Software
Providing administrative support to the surgeons and broader clinical team
Assisting with the efficient day-to-day running of a busy surgical practice
About You
To be successful in this role, you will have:
Previous experience working as a Medical Receptionist within a specialist medical practice highly desirable but not essential
Demonstrated experience working in a customer focused role essential
Previous experience within an Aesthetic / Plastic or other busy surgical specialist practice will be highly regarded but not essential
A sound understanding of Medicare and private health fund billing
Excellent organisational and time management skills with the ability to prioritise competing demands
Outstanding communication and interpersonal skills
A professional, compassionate and patient-focused approach
The ability to work both independently and collaboratively within a busy team environment
What's on Offer?
Chance to join a respected and well established Plastic Surgical Practice
Modern consulting rooms located in the heart of Brisbane
Work alongside an experienced, supportive and friendly team
Full-time permanent position
Competitive salary commensurate with experience
Immediate commencement available for the right candidate
Generous staff discounts on skin products
Applications close
COB 25th September ****
and will be reviewed as they are received, and interviews may commence prior to the closing date. We encourage interested applicants to apply as soon as possible.
Please note that only shortlisted applicants will be contacted.
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📌 Client Support Officer - Plastic Surgical Practice (Queensland)
🏢 Prescribe
📍 Queensland