Family Relationships & Administration Coordinator
Little Wishes Early Learning Centre Chermside – Chermside QLD
Little Wishes Early Learning Centre Chermside
Are you a highly organised, personable, and approachable professional with a genuine passion for supporting families in the early years?
Do you have strong early childhood experience and feel ready to step into a high-performing, Exceeding-rated service where leadership, culture, and standards truly matter?
Little Wishes Early Learning Centre Chermside is seeking an exceptional Family Relationships & Administration Coordinator to join our exceeding early learning community.
This is a permanent part-time position working 7.5-hour shifts across five days per week, with flexibility between 6:30am and 6:00pm.
About Us
Little Wishes is not just a childcare centre. We are an Exceeding-rated, purpose-driven early learning community led by an experienced, high-performing leadership team and hands‐on, deeply involved owners.
Our Director of Operations and Director of Education are recognised for their excellence in leadership, mentoring, and continuous improvement. We are proud of our balanced and collaborative culture, underpinned by a shared commitment to play-based learning, sustainability, and consistently exceeding best practice.
We invest in our people and offer an industry-leading wage reflective of the importance of this role.
About the Role
Little Wishes Early Learning Centre Chermside is seeking an exceptional Family Relationships & Administration Coordinator to join our exceeding early learning community.
This is a permanent part-time position working 7.5-hour shifts across five days per week, with flexibility between 6:30am and 6:00pm.
This is a valued leadership position within our centre.
As our Family Relationships & Administration Coordinator,



you will be a key member of the senior leadership team, contributing to daily operational decisions.
This role is predominantly administration-focused, however you will confidently step onto the floor when required. Your early childhood knowledge allows you to understand compliance, operations, and educator support and to recognise when children and teams need your support.
You will be the warm, capable, and professional first impression for families and visitors. At the same time, you will ensure our systems, enrolments, compliance, communication, and accounts run seamlessly.
If you thrive in a fast-paced setting, love building meaningful relationships, and take pride in precision and finesse, this is your opportunity to elevate your career.
About You
You are a valued, approachable team player who gets things done with grace, professionalism, and a positive attitude. You bring reliability, collaboration, and a genuine commitment to achieving great outcomes for the team.
You bring:
Warm, confident, and professional communication skills
A genuine passion for supporting families in the early years
The ability to build rapport quickly and authentically
Strong business acumen and administrative capability
Exceptional attention to detail and organisational skills
Outstanding written and verbal communication
Professional compassion and active listening skills
A calm, solutions-focused mindset under pressure




The ability to manage multiple priorities with finesse
A collaborative approach while also working independently
Key Responsibilities
This dynamic leadership role includes:
Acting as Responsible Person in Charge (RPIC) when required
Supporting daily operational and compliance decisions
Managing administration and front-of-house operations
Overseeing enrolments, waitlists, tours, and onboarding
Supporting occupancy growth and enrolment strategy
Assisting families with Child Care Subsidy (CCS) enquiries
Managing accounts, invoicing, and administrative systems
Ensuring accurate compliance documentation and record keeping
Coordinating centre communications (phone and email)
Supporting event coordination and centre initiatives
Managing maintenance requests and contractor liaison
Desired Experience & Qualifications
Diploma in Early Childhood Education and Care (or higher)
Minimum 2+ years experience as a Room Leader (highly regarded)
Strong understanding of CCS and childcare funding processes
Sound knowledge of the National Quality Framework
Experience with Xplor or similar Child Care Management Software
Confidence managing accounts and administration systems
Why Join Little Wishes?
Exceeding-rated service with strong, involved ownership
Stable, collaborative, and high-performing team
Leadership that mentors and develops its people
Industry-leading remuneration
Genuine opportunity for professional growth
A culture grounded in reflection, quality, and continuous improvement
At Little Wishes, children always come first and we believe the right people make all the difference.
If you are ready to step into a leadership role within a centre that values excellence, relationships, and integrity, we would love to hear from you.
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📌 Family Relationships & Administration Coordinator (Queensland)
🏢 Little Wishes Early Learning Centre Chermside
📍 Queensland