We Care Coordination partners with Trilogy Care, a leading self-managed Support at Home provider, to help older Australians live independently at home for longer.
We coordinate services, manage care plans and budgets, and support clients to get the most from their aged care packages with transparency, choice, and genuine value. We're a growing, forward-thinking team that values people, innovation, and meaningful work.
What You'll Do
Act as the primary point of contact for a portfolio of care recipients
Coordinate and schedule care and support services
Maintain accurate client records and detailed case notes
Manage and monitor budgets to prevent overspending
Confidently use multiple technology platforms to deliver services
Source information and solutions to support client goals
You're Our Kind of Person If You Have...
Excellent communication and customer service skills
Strong interpersonal and organisational skills
Proficiency in Microsoft 365




Comfortable using multiple systems and AI tools
Resilient, detail-oriented, and able to prioritise tasks
Confident decision-maker and collaborative team player
Coordination or administration experience (desirable but not essential)
What's in it for you?
Access to Fitness Passport to support your health and wellbeing.
A positive, people-first culture with monthly team events and celebrations.
Career growth in a supportive, agile team with room for progression
Modern office located on King Street, close to cafés, transport, and great local spots
High impact role contributing directly to a quick-growing platform transforming the care industry in Australia
Full working rights in Australia, professional references and a current police check are required (or willingness to obtain one).
#J-*****-Ljbffr

📌 Care Coordinator (Customer Service) (Queensland)
🏢 CareVicinity
📍 Queensland