The Reef House Adults Retreat – Palm Cove QLD
The Reef House Adults Retreat in Palm Cove is a Tropical haven for Adults and Couples searching for Rest, Rejuvenation and Relaxation. All of our rooms are richly appointed with stylish, tropical-inspired interiors, evoking the elegance of a colonial beach house, we have a outstanding team delivering the highest levels of guest service with exemplary attention to detail.
We are renowned for our personalised service in a truly relaxed setting offering tranquillity, ambience and boutique luxury. Our Guest comments are second to none and our Tripadvisor ratings speak for themselves.
We are currently seeking a highly skilled fulltime Housekeeping Supervisor to deliver the highest levels of customer service, cleanliness and organisation to our Housekeeping Department. Our Colonial Style Beach House is currently undergoing a substantial face lift and we are looking for the right person to help elevate presentation and standards to the next level.
At the Reef House we value one's ability to be self-motivated, be energetic and have a strong understanding of the quality required to ensure we deliver on our commitment. The current Housekeeping team is fantastic with long tenure, love their roles and our customers. We have a great Executive Housekeeper and team in place ready to help.




This role will allow you to flourish and grow within a team of like-mindeddynamicprofessionals.
Job tasks and responsibilities
Overseeing the cleaning of guest rooms and public areas to ensure guest comfort and cleanliness are maintained to our brand standards.
Ensure that room cleaning productivity is monitored closely and maintained to established levels
To liaise with Front Desk and Maintenance regarding readiness of rooms with particular attention to guest's special requirements and VIP rooms
Assist to prepare weekly staffing schedules, monitoring staff attendance
Coach and nurture the great team already in place
Correct and proper management of lost property
Working as room attendant and in hotel laundry will be required as part of the role
Improve systems and procedures
Train and develop each day
Understand all Housekeeping KPI's and be able to report on them daily
Impress and WOW our customers so they feel like they are treated like a celebrity
Skills and experience
Excellent communication and interpersonal skills
Proven ability to lead by example
The drive to consistently deliver the very best
2years' experience in a similar capacity
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📌 Housekeeping Supervisor (Queensland)
🏢 The Reef House Adults Retreat
📍 Queensland