Job Description
You will split your time between crafting beautiful, custom designed, mock cream cakes and providing knowledgeable and friendly service to customers. No fondant or cupcake work is required. As a well-established family business, we value dedication and hard work, fostering a supportive workplace where we all look after one another.
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Key responsibilities
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Bring custom orders to life with high-end finishing touches
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Greet shop-front customers and answer phone enquiries
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Accurately take custom cake orders and payments
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Assist the baker with extra tasks
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Maintain a spotless, organised, and hygienic work area
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About you
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Exceptional freehand piping skills as handwriting directly onto cakes is an absolute must
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Capable customer service skills with high attention to detail
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Current (or willing to obtain) Food Safety Supervisor certificate
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Air-conditioned workplace with in-house baker
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Work-life balance with predominantly half days
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Strictly no weekend or public holiday work
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Comprehensive onboarding and training tailored to business operations and styles
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Guaranteed Christmas and January holiday break (due to shop closure over that period)
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About us
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Cakes on Carthew is a family business, established for 20 years, located in Townsville / Thuringowa Central.

📌 Cake Decorator & Cutomer Service (Townsville)
🏢 Cakes on Carthew
📍 Townsville