Do you love people, thrive in a busy environment and know how to make a dental practice run smoothly from the front? We'd love to meet you!
Smile On Camp Hill is looking for an experienced, energetic and highly organised
Front Office Coordinator
to become the face of our practice and take ownership of our front office and patient experience.
This is more than a traditional dental receptionist role. We're looking for someone who enjoys being at the centre of the action — building relationships with patients, keeping our appointment books running efficiently, supporting our clinicians and helping the entire team have a great day.
Smile On Camp Hill | Full-Time
Do you love people, thrive in a busy environment and know how to make a dental practice run smoothly from the front? We'd love to meet you!
Smile On Camp Hill is looking for an experienced, energetic and highly organised
Front Office Coordinator
to become the face of our practice and take ownership of our front office and patient experience.
This is more than a traditional dental receptionist role. We're looking for someone who enjoys being at the centre of the action — building relationships with patients, keeping our appointment books running efficiently, supporting our clinicians and helping the entire team have a excellent day.
About Smile On
Smile On is a rapidly growing Australian dental network with
50+ locations nationwide
, providing everything from general and family dentistry through to cosmetic dentistry, clear aligners, dental implants and full-mouth rehabilitation.
At Camp Hill, you'll join an established clinical and support team while also having the backing of our
Regional Manager and dedicated HR, Marketing and Accounts teams
.
You get the feel of a local practice, with the support and opportunities of a much larger network.
What You'll Be Doing
As our Front Office Coordinator, you'll be responsible for creating an exceptional experience from the moment a patient contacts the practice.
Your role will include:




Being the friendly, professional
face of Smile On Camp Hill
Managing reception and day-to-day front office operations
Delivering an exceptional patient journey from enquiry through to treatment
Managing appointment books and helping maximise clinician schedules
Following up recalls, unscheduled treatment and patient enquiries
Coordinating patient communications and appointments
Processing payments and completing daily front-office procedures
Working closely with our clinicians and clinical team to keep the day running smoothly
Identifying gaps, solving problems and helping improve practice systems and workflows
Supporting the wider team to achieve practice goals
Who We're Looking For
We're looking for someone who is naturally warm and engaging but also
switched on, organised and proactive
.
You'll ideally have:
Previous
dental reception/front office experience
Excellent communication and patient service skills
Strong appointment book and diary management skills
Confidence discussing treatment and appointments with patients
Great attention to detail and follow-through
The ability to prioritise and remain calm in a busy practice
A team-first attitude
The initiative to see what needs doing — and get it done
Experience with dental practice management software is highly regarded.
Why Join Smile On?
This is a fantastic opportunity for someone who wants more responsibility than a standard reception role but isn't necessarily looking for a traditional Practice Manager position.
For the right person, there is also
genuine opportunity to grow into future leadership or Practice Management roles within our Smile On network.
You'll have the support of an experienced Regional Manager and broader operational team, while still having the autonomy to make a real impact at practice level.
If you're passionate about patients, love a well-run appointment book and want to be part of a growing dental group where there are genuine opportunities to progress, we'd love to hear from you.
#J-*****-Ljbffr

📌 Dental Front Office Coordinator (Queensland)
🏢 Smile On Clinics
📍 Queensland