To assist in the daily operations of Council's pound/animal management facility, ensuring impounded and surrendered animals are cared for in a safe, clean and humane environment. The role provides operational support through the cleaning and maintenance of pound facilities, animal care, customer service and administrative support. The position contributes to positive animal welfare outcomes, productive pound operations and high-quality customer service to the community.
About Us
Banana Shire is situated in Central Queensland, Australia located 120 km west of the growing industrial city and port of Gladstone - and an easy drive to the city of Rockhampton.
Our population is approximately 15,000 people spread over 28,577 square kilometres. Major industries in the area include Coal Mining, Power Generation, Beef Production, dryland cropping and irrigation such as Lucerne and Cotton.
DUTIES AND RESPONSIBILITIES
Provide high-quality care, assessment, treatment, enrichment and rehoming support for animals in Council's care.
Maintain animal facility operations, including cleanliness, safety, stock control, records management and administrative requirements.
Undertake animal management and compliance activities, including impoundments, patrols, inspections, investigations and enforcement actions.
Deliver professional customer service and community education, supporting adoptions, registrations and responsible pet ownership initiatives.
Promote positive animal welfare outcomes through collaboration with internal and external stakeholders, rescue organisations, veterinarians and the community.




Contribute to the promotion of Council's image and the maintenance of positive public relations.
Liaise with customers, Council staff, consultants, utility providers, government agencies and other stakeholders in the performance of duties.
Undertake routine administrative tasks associated with the position.
Assist with continuous improvement initiatives, including the development of work processes and practices.
Participate in training, disaster management activities, emergency response and recovery operations as required.
Undertake other duties as directed, consistent with skills, competence and training.
QUALIFICATONS, EDUCATION AND LICENCE REQUIREMENTS
Compulsory
Experience working with animals in a pound, kennel, veterinary, agricultural, rescue or animal care environment
Knowledge of animal behaviour and animal welfare practices
Demonstrated ability to safely handle domestic animals including dogs and cats
Strong customer service and communication skills
Ability to work effectively alone and within a team environment
Ability to undertake physically demanding work including cleaning, lifting, animal handling, mowing and grounds maintenance
Basic computer and administration skills
Queensland class 'C' driver's licence
Blue Card (or ability to obtain).
Qualification and/or experience in Animal Care, Animal husbandry, veterinary nursing or related field Experience working within a local government pound or animal management facility.
ABILITIES, SKILLS AND KNOWLEDGE REQUIRED
Compulsory
Conflict resolution and mediation
Domestic animal handling experience
Experience in administration and ability to write simple reports.
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📌 Pound Attendant (Queensland)
🏢 Banana Shire Council
📍 Queensland