Upwards Living is looking for compassionate and reliable Support Workers to join our team in North Parramatta, with a particular focus on night shift availability.
As a Support Worker, you will provide high-quality, personalised support to participants in line with their individual support and care plans, helping them maintain their independence, wellbeing and quality of life. The role works closely with our Service Management team and has no direct reports.
To be considered for this opportunity, you must be available to work night shifts on at least 3 days per week.
About the Role
Upwards Living is looking for compassionate and reliable Support Workers to join our team in North Parramatta, with a particular focus on night shift availability.
As a Support Worker, you will provide high-quality, personalised support to participants in line with their individual support and care plans, helping them maintain their independence, wellbeing and quality of life. The role works closely with our Service Management team and has no direct reports.
To be considered for this opportunity, you must be available to work night shifts on at least 3 days per week.
What You'll Be Doing
You will provide hands-on, person-centred support tailored to each participant's individual needs and goals. Your responsibilities will include:
Providing personalised care and support in accordance with individual support and care plans
Supporting participants to build independence and work towards their individual goals
Assisting participants with daily living activities and community participation where required
Monitoring participants' wellbeing and escalating concerns appropriately
Maintaining accurate case notes, progress records and incident documentation
Following organisational policies,



WHS requirements and relevant NDIS and Aged Care standards
Communicating effectively with participants, families, Service Managers and other members of the support team
What We're Looking For
To be successful in the role, you must have:
Ability to communicate in both Mandarin/Cantonese and English
Certificate III in Individual Support/Aged Care, Certificate IV in Disability, Diploma of Community Services, or another relevant health services qualification
Current NDIS Worker Screening Check
Current NSW Working with Children Check, where applicable
Current First Aid and CPR
Valid driver's licence
Valid Australian working rights
At least 1 year of experience working as a Support Worker, preferably in SIL environment
Strong verbal and written English communication skills
A compassionate, respectful and person-centred approach
Strong problem-solving skills and the ability to maintain professional boundaries
Experience supporting people with complex needs, including positive behaviour support, manual handling, epilepsy, diabetes, PEG feeding, catheter care or complex mental health needs, will be highly regarded.
About Upwards Living
At Upwards Living, our mission is straightforward: to empower people to improve their lives. We are committed to providing high-quality services that support people to live independently and thrive within their communities.
Our values of
Compassion, Integrity, Collaboration, Excellence and Empowerment
guide the way we work with our participants, families and each other.
Ready to Join Us?
If you are a dependable and caring Support Worker who enjoys making a meaningful difference and can commit to night shifts at least 3 days per week in North Parramatta, we would love to hear from you.
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📌 Sil Support Worker - Mandarin/Cantonese Speaking (New South Wales)
🏢 Upward Living
📍 New South Wales