Job Description
Do you believe that access to safe, stable housing is fundamental to a good quality of life?
n
At Homes North, we go beyond property management — we support people and communities. We are seeking a Client Relations Officers to join our team in Moree and make a meaningful contribution to the community.
n
As a Client Relations Officer, you will play a vital role in supporting tenants and applicants, helping them access and sustain secure housing. This is a people‐focused role that combines professional tenancy management with empathy, problem‐solving, and strong stakeholder engagement.
n
Key Responsibilities
n
Client Engagement: Act as the first point of contact for applicants and tenants, providing informed advice, support, and guidance.
n
Tenancy Management: Manage a portfolio of tenancies, including allocations, sign‐ups, inspections, and ongoing tenancy support.
n
Stakeholder Collaboration: Work closely with advocates, support services, and partner organisations to help clients sustain long‐term housing outcomes.
n
Community Impact: Support low‐to‐moderate income earners across the New England North West region to achieve housing stability.
n
About You
n
You bring a balance of professionalism, accountability, and compassion.



You will be successful in this role if you have:
n
Relevant Qualifications or Experience: Certificate III in Social Housing (or willingness to obtain), or experience in welfare, property management, community services, or a customer‐focused role.
n
Strong Communication Skills: The ability to manage sensitive or complex conversations while maintaining professional boundaries.
n
Mandatory Requirements: A current Driver's Licence, a clear Criminal History Check, and willingness to obtain a Working With Children Check.
n
Community Commitment: A genuine interest in contributing positively to the Armidale community.
n
Why Join Homes North?
n
At Homes North, we value and support our people. You will benefit from:
n
Salary packaging benefits that can significantly increase your take‐home pay.
n
35‐hour work week with flexible start and finish times.
n
A family‐friendly workplace that supports flexible working arrangements.
n
Career development opportunities and career progression pathways.
n
Being part of a supportive, well‐regarded not‐for‐profit organisation where collaboration and purpose matter.

📌 Client Relations Officer (Moree)
🏢 Homes North Community Housing
📍 Moree