The Personnel Connection – Mount Kuring-Gai NSW
Join an established Australian business in a varied administration and customer service role supporting customers, sales and logistics.
The Personnel Connection is recruiting on behalf of our client, an established owner-operated Australian business specialising in
mechanical equipment and associated products
, based in
Mount Kuring-Gai
.
We're looking for an experienced
Administration & Customer Service Officer
who enjoys dealing with customers, managing orders and providing practical support to a busy team.
This is a varied, hands‐on position where you'll be an important point of contact for customers while working closely with the sales and logistics teams to ensure orders are processed accurately and delivered on time.
Office Administration
Mount Kuring-Gai | $75,000–$80,000 + Super | Full-Time
Join an established Australian business in a varied administration and customer service role supporting customers, sales and logistics.
The Personnel Connection is recruiting on behalf of our client, an established owner-operated Australian business specialising in
mechanical equipment and associated products
, based in
Mount Kuring-Gai
.
We're looking for an experienced
Administration & Customer Service Officer
who enjoys dealing with customers, managing orders and providing practical support to a busy team.
This is a varied, hands‐on position where you'll be an important point of contact for customers while working closely with the sales and logistics teams to ensure orders are processed accurately and delivered on time.
The Role
Your responsibilities will include:
Processing customer orders accurately and efficiently
Responding to customer enquiries by phone and email
Providing customers with product and order information
Assisting customers to identify products suitable for their requirements
Following up orders and customer requests




Liaising with the sales team regarding customer requirements
Working closely with logistics to help keep deliveries on schedule
Maintaining accurate customer and order information
Providing general administrative support to the sales team
Assisting with general office administration as required
This is a role for someone who enjoys being busy, dealing with people and taking responsibility for getting things done.
About You
We're looking for someone with previous experience in
customer service, sales administration, order processing or a similar office-based role
.
You'll ideally bring:
Previous customer service or sales administration experience
Confident and professional telephone skills
Good written and verbal communication skills
Strong organisational and time‐management skills
Excellent attention to detail
The ability to manage several priorities at the same time
Confidence using Microsoft Office
Experience using CRM or other business systems
A practical approach to solving customer enquiries
The ability to work both independently and as part of a team
Experience working with
technical, mechanical, industrial or trade‐related products
would be an advantage, but isn't essential.
Most importantly, we're looking for someone who enjoys helping customers, follows things through and takes pride in providing accurate and reliable service.
What's On Offer
$75,000–$80,000 + super
Permanent full-time position
On‐site parking
Bus service available from Berowra Station
Established Australian business
Friendly and supportive team environment
Varied role across customer service and administration
Ongoing product and systems training
Opportunity to develop your skills and responsibilities
If you're an experienced administrator or customer service professional looking for a wide-ranging role where you'll have regular customer contact and become an important member of a small team, we'd like to hear from you.
Applicants must have appropriate working rights in Australia.
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📌 Office Administrator (Sydney)
🏢 The Personnel Connection
📍 Sydney