Job Description
At Hitachi Energy, we're advancing a sustainable energy future through creative technologies and world-class service solutions. We are seeking an experienced Technical Specialist - Transformer Services & Digital Solutions to serve as a trusted technical authority, supporting customers, service teams, and project stakeholders across our transformer services portfolio.
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In this influential role, you will combine deep technical expertise with customer engagement, engineering governance, and project support to deliver solutions that improve asset reliability, safety, and performance.
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How you'll make an impact
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Acting as the technical subject matter expert for transformer services and digital solutions.
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Developing and recommending technical solutions that meet customer requirements and support business objectives.
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Leading and approving engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements.
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Providing advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues.
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Reviewing service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life.
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Representing Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions.
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Building trusted customer relationships through responsive technical support and professional engagement.
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Delivering technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions.
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Preparing and reviewing technical documentation, engineering assessments, procedures, service recommendations, and project deliverables.
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Supporting project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met.
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Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
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Your background
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Bachelor's degree in electrical engineering or related discipline.
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Extensive experience in Power Transformers, transformer services, maintenance, testing, diagnostics, or asset management.
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Experience with transformer monitoring systems, digital solutions, condition assessment, and diagnostic technologies.
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Strong understanding of utility, industrial, renewable energy, and transmission applications.
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Working knowledge of relevant Australian Standards (AS), IEC standards, and industry best practices.
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Ability to interpret and review engineering drawings and technical documentation.
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Strong communication, presentation, and customer engagement skills.
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Proficiency in written and spoken English.
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📌 Transformer Service Specialist (New South Wales)
🏢 Hitachi Energy
📍 New South Wales