Job Description
Steel Window Design is a leading manufacturer of premium steel windows and doors in Australia. Our commitment to quality and customer satisfaction has earned us a reputation as an industry leader.
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The role
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We are seeking a confident and commercially minded Sales Consultant to be the first point of contact for new enquiries. This is a client-facing role combining estimating, sales, and showroom consultation.
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You will be responsible for answering incoming client calls, preparing accurate quotations, meeting clients in our showroom, and managing opportunities through our CRM system to maximise conversion rates.
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Your key responsibilities will include
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Answer incoming phone and email enquiries in a professional and knowledgeable manner
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Qualify leads and gather project information (drawings, sizes, specifications)
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Prepare and issue accurate quotations for bespoke steel windows and doors
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Meet clients in our showroom to discuss their projects and product options
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Proactively follow up quotations to convert opportunities into confirmed orders
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Own the pipeline—ensuring no lead goes cold and every 'Next Step' is scheduled
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Liaise with the Operations and Drafting teams to ensure feasibility and a smooth handover
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Build strong relationships with homeowners, architects, builders, and interior designers
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What we're looking for
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Previous experience in estimating, sales, or a similar role (windows, doors, glazing, construction or interiors preferred but not essential)
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Experience using a CRM system to manage leads and track opportunities (preferred but not essential)
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Confident answering phones and handling customer enquiries
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Strong attention to detail
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Excellent communication and relationship-building skills
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Commercial awareness with a proactive approach to closing sales
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Comfortable hosting and leading showroom consultations – full training will be provided
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Ability to read drawings is advantageous but not necessary
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Australian work rights are required for this position
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Personal Attributes
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Qualified, personable, and well-presented
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Organised and able to manage multiple enquiries simultaneously
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Results-driven and motivated
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A genuine interest in design, architecture, or interiors is beneficial but not essential
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What We Offer
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The opportunity to be a part of a growing company – with new product launches and expansion across Australia.
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Performance-based bonus structure
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Opportunity to grow with a respected, specialist brand
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Supportive and collaborative team environment
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📌 Sales Consultant (Victoria)
🏢 Steel Window Design
📍 Victoria