Job Description
Westgate Medical Centre – Hoppers Crossing VIC
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Extremely busy Medical Centre is looking for a friendly and experienced Medical Receptioniston on a casual basis that MUST BE AVAILABLE to work a rotating roster of mornings, afternoon, evening and weekend shifts.
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You will be required to work a minimum of 2 days per week with the availability to increase hours as needed and to cover annual leave and sick leave at short notice.
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This is a very busy and challenging role which involves working in a fast-paced environment. You will be required to tend to patient needs, answer a continuous high volume of phone calls, liaise with Doctors and handle any requests that may arise.
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This is the perfect opportunity for applicants who are able to manage ongoing multiple tasks with confidence, ease and accuracy. A high attention to detail is a must!
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Only candidates meeting key selection criteria, experience and roster availability will be short-listed.
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Key responsibilities include;
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Meet and greet patients into the clinic
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Answer high volume of incoming calls
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Processing incoming and outgoing mail and emails
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Processing and batching Medicare and DVA claims
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Invoicing and receipting to patients and third parties
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Scheduling appointments and relevant follow up
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Triaging patients and monitoring waiting room
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General administrative support for Doctors and Nurses
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Assist your Practice Manager with Ad-hoc duties
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Benefits and perks
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Attractive remuneration
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Great work/life balance.
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Opportunity to be part of a team that promotes premium healthcare to our patients.
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Inclusive and motivating team environment.
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Diversity in role - no two days will be the same!
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Full training & support will be provided.
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Skills and experience
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Experience and Attributes;
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Medical Reception experience is required, however, we are willing to train the suitable candidate
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Knowledge of Medical Director and PracSoft software is highly regarded
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Be dependable, reliable, and have a strong work ethic
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Have high attention to detail and accuracy
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Qualified & personable telephone manner
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Strong written & verbal communication
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Able to work independently and show initiative
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Work productively within a team
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Strong administration experience
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Exceptional customer service skills
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Ability to multi-task and prioritize
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Due to the nature of our business hours, candidates must have own transport.
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Due to government requirements, candidates must also be Covid-19 vaccinated.
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Please allow about 7-14 business days for the recruitment process.

📌 Casual Medical Receptionist (Victoria)
🏢 Westgate Medical Centre
📍 Victoria