Small Sprouts Therapy – Mount Sheridan QLDSmall Sprouts Therapy is a warm and welcoming paediatric speech pathology clinic in Mt Sheridan.
We are passionate about supporting the community in which we work.
The opportunity has arisen for a Client Services Officer to join our team for a 12 month contract.
This role is for part time hours (0.5FTE - 38 hours per fortnight), commencing in December ****.
Employment conditions are as per the Health Professional and Support Services Award (Support Services Employee Level 5).
This role provides the backbone of our daily operations.
You will deliver professional, efficient customer service, while supporting our therapists and directors through a range of administrative and organisational tasks.
We are looking for someone who will help ensure our therapy services run smoothly and who will contribute positively to the ongoing growth of our practice.Key Responsibilities:Greet clients and families in a warm, skilled, and courteous mannerRespond to client enquiries and process new referralsMaintain confidential and accurate client recordsManaging referral paperwork and client service agreementsManage inventory and order office supplies and clinic stockAssist therapists with resource creation, preparation, and organisationSupport infection control and general tidiness of the clinicComplete administrative tasks and support requests from the DirectorsAbout UsSmall Sprouts Therapy is a private paediatric speech pathology clinic located in Cairns' southern suburbs.
Our therapists work with children aged 0–12 years and their families across clinic, daycare, and kindergarten settings.
We offer individual and group therapy, provide capacity-building services to parents,



carers, and educators, and are passionate about growing children's functional communication skills.Our team includes six speech pathologists and one part‐time support staff member.
We embrace an inclusive workplace culture with a strong focus on ongoing personal and professional development.
Creativity, curiosity, and a genuine passion for paediatric work are at the heart of what we do.We support children with a wide range of abilities, including:Mild to complex communication disordersDevelopmental disabilities and complex medical diagnosesChildren from culturally and linguistically diverse backgroundsChildren from complex social backgrounds, including those in out-of-home careAbout YouThe ideal candidate will bring:High-quality interpersonal skillsStrong spoken and written communicationExcellent time management and prioritisation abilitiesThe ability to work both independently and collaborativelyFlexibility, adaptability, and strong problem‐solving skillsWe are looking for someone who:Has a warm, friendly, and professional mannerCan take direction from the Clinical Management TeamHas excellent attention to detail and takes pride in their workIs proactive and willing to share ideas for improvementIs dedicated, committed, and punctualEligibility CriteriaCurrent federal police check (or ability to obtain one)Queensland Blue Card (or eligibility to apply)Unrestricted driver's licenceExperience in a similar administrative role is highly regardedIf you have any questions about this opportunity, please contact Rachael & Grace (Directors) via email or phone.To learn more about us, visit our Instagram @smallsproutstherapy and see what we're all about!
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📌 Client Services Officer (Queensland)
🏢 Small Sprouts Therapy
📍 Queensland