Advisor Group Pty Ltd is seeking an Administration Officer / Receptionist to join our team in Erina, NSW.
This is a flexible permanent part-time position that serves as the first point of contact for our clients and an integral part of the team.You will be the welcoming face of our organisation, responsible for managing our front desk operations, greeting visitors, and providing exceptional customer service.
This role is fundamental to creating a positive first impression and ensuring the smooth operation of our office environment.Key responsibilitiesGreeting clients in a professional and courteous manner upon arrival at the officeAnswering and directing incoming telephone calls to the appropriate team members or departmentsScheduling appointments and maintaining accurate booking systemsAssisting in managing the lodgment obligations of the firm, including following up clients where necessaryLiaising with the ATO and ASIC on client matters both online and over the phoneMaintaining up to date client information across Xero and BGL systemsDrafting of qualified correspondence to accompany accounts and tax return completionSupporting administrative tasks such as filing, data entry and document preparationWhat we're looking forExcellent communication skills, both verbal and written,



with the ability to interact professionally with diverse individualsStrong organisational skills and attention to detail with the ability to manage multiple tasks simultaneouslyProficiency in using computer systems and office software, including email and telephone systemsProfessional appearance and demeanour with a genuine commitment to providing outstanding customer serviceAbility to work independently and as part of a team in a fast-paced office environmentReliable and punctual with a flexible approach to workPrior experience in a reception or front desk role is highly desirableBasic bookkeeping or administrative experience would be advantageousExperience in Xero Practice Manager and BGL Products would be highly regardedWhat we offerFlexible working days to accommodate family commitmentsTuesday to Friday preferableFriendly and supportive team environmentStable and professional workplaceVariety in your day-to-day responsibilitiesOpportunity to develop your administration and professional services skillsAbout usAdvisor Group Pty Ltd is a firm of accountants servicing a variety of small and medium business and high net worth individuals.
We pride ourselves on being available, approachable and professional in supporting our clients, and this is reflected in our current team.
We are looking for individuals who share our values and who are eager to contribute to our continued success.
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📌 Administration Officer / Receptionist (New South Wales)
🏢 Advisor Group
📍 New South Wales