Medical Receptionist / Administrative SupportOutlook Eye Specialists is a privately owned Ophthalmic medical practice with locations at Southport, Coolangatta and Robina.
The practice is dedicated to providing personal and individualised care by our doctors in the treatment of eye conditions to achieve the best possible outcome for each patient.We are seeking a professional Medical Receptionist/Administrative Support to join our very busy Ophthalmology Practice.This role is offered as a permanent part-time position, between ***** hours per week.Must be willing to travel to all 3 locations.About the role:You'll be the first point of contact for our patients - whether on the phone or at the front desk - and play a key role in ensuring smooth day-to-day operations of the practice.Your Responsibilities:Answering high volumes of incoming calls with professionalism and empathyBooking, confirming and managing appointments across multiple locationsWelcoming patients and assisting with check-in and paperworkProviding administrative support to doctors and clinical staffProcessing Medicare, DVA, and private practice billingScanning, filing, data entry,



and general admin dutiesSupporting the team in creating a warm and effective environmentAbout you:Prior experience in medical reception or telephony (ophthalmology or specialist experience highly regarded)Confident handling multi-line phones and a busy front deskStrong computer skills - familiarity with Genie or similar practice software an advantageExcellent communication skills, both verbal and writtenA calm, organised and caring natureAbility to multitask, prioritise, and work under pressure in a team environmentCommitment to patient confidentiality and high professional standardsWe Offer:A supportive and friendly team environmentTraining and ongoing developmentOpportunities for growth within the practiceModern facilities and a highly respected clinical teamCompetitive hourly rate based on experiencePlease address on your application:AvailabilityExperience and qualificationsRelevant skills and capabilitiesAny medical software applications you have usedPlease note that a cover letter and resume are required.If you meet the above requirements and would like to work with our friendly team, please apply now.Only successful candidates will be contacted.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Medical Receptionist / Administrative Support (Gold Coast)
🏢 Outlook Eye Specialists
📍 Gold Coast