Brasshards Group has been a trusted name in the industry since ****, supplying high-quality plumbing, hardware and bathroom products to merchants across Australia and the South Pacific.We are looking for a proactive and customer-focused Sales & Administration Assistant to join our team in Virginia.
This is a full-time position suited to someone who enjoys working with customers, is highly organised, and thrives in a rapid-paced environment.Key ResponsibilitiesProcessing customer orders accurately and efficientlyHandling inbound customer enquiries via phone and emailProviding product information, pricing and availability to customersManaging and following up on multiple customer enquiries and transactionsCoordinating with warehouse staff to ensure timely order dispatchTracking shipments and liaising with transport companiesAssisting with general sales and administrative tasksCollect incoming and drop off outgoing mail, general errands and office shopping,



including collecting catering for monthly staff lunches and birthday celebrationsSupporting the wider team as requiredWhat We're Looking ForA genuine passion for providing outstanding customer serviceStrong written and verbal communication skillsA confident and professional phone mannerExcellent attention to detail and strong organisational skillsThe ability to manage multiple tasks and prioritise effectivelyGood computer skills and the ability to quickly learn new software and systemsA proactive, self-motivated approach to workA current driver's licence and the ability to undertake local errandsA positive, can-do attitude and willingness to be part of a teamAt Brasshards, we are committed to creating a supportive and rewarding workplace.
Training will be provided on our products and systems, ensuring you have the knowledge and support you need to succeed in the role.
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📌 Sales & Administration Assistant (Brisbane)
🏢 Brasshards (Holdings
📍 Brisbane