Provide information and referral to clients at reception in person, and via phone and emailTriage and refer clients to appropriate internal and external services at receptionRespond to general enquiriesMaintain bilingual information hub with relevant and up to date information to support clientsMaintain a referrals database with relevant and up to date information to support clients and staffManage sessional services as required, including making appointments and sending information to relevant personsManage the registration of clients to sessions and centre activitiesRecord and enter statisticsMaintain staff movement systemProvide clients with access to centre facilities, such as photocopying and faxUndertake supervision and support of volunteersUndertake administrative tasks related to the role, eg statistical collection,



referral notes, etc.,Partake in agency events such as open days, refugee week events, families events, annual general meetingPartake in regular supervision and support processesUndertake other duties as requested by managementCategoryMigrant ServicesCommitmentRegular - more than 6 monthsType Of WorkAdministration & Office Management,Time RequiredOne to three days per week - Wed/ Thurs /Friday 9am - 5pm each day.
Availabilities can be negotiatedTrainingMust participate in WHS induction and workplace orientation, as well as on going training once per month.
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📌 Admin/ Front Desk Officer (Sydney)
🏢 Mount Druitt Ethnic Communities Agency
📍 Sydney