Hype DC is Accent Group's premium, limited and exclusive sneaker retailer.
With almost 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers.
Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of what we do.
As a key sneaker destination, we strive to deliver memorable experiences, a high-performance culture and operational excellence.The RoleWe're looking for a passionate and energetic Casual Sales Assistant to join our team.If you live and breathe sneakers, streetwear and great customer service, this is an opportunity to work alongside a team that shares your passion.
You'll be part of a fast-paced retail environment where no two days are the same, helping customers find the right products while keeping the store running at its best.Benefits & CultureStaff discounts across our range of premium sneaker and streetwear brandsAccess to employee perks and wellness programsWork alongside passionate sneakerheads and streetwear enthusiastsOngoing training, development and supportOpportunities to grow and progress within the businessBe part of a fun, energetic and team-focused retail environmentWork with premium products and some of the biggest names in sneaker cultureThe Role & ResponsibilitiesDeliver exceptional customer service and create an unforgettable in-store experienceBuild genuine connections with customers and understand their needsWork collaboratively as part of a team to achieve sales and KPI targetsMaintain strong product knowledge across sneakers,



apparel and streetwearProcess and organise incoming stock and assist with stock replenishmentPick and pack online Click & Collect and dispatch ordersAssist with day-to‐day store operations, including housekeeping, visual merchandising and cleaningMaintain a high standard of presentation across the storeContribute to a positive, energetic and customer-focused team environmentBring a CAN-DO attitude and always look for opportunities to deliver great resultsTo Be Successful, You Will BringPrevious retail or customer service experience is preferred, but not essentialA genuine passion for sneakers, streetwear and contemporary fashionA commitment to delivering exceptional customer serviceExcellent communication and interpersonal skillsThe ability to work confidently in a fast-paced and energetic environmentA team-first attitude and willingness to support your colleaguesSelf-motivation and a desire to meet and exceed sales targets and KPIsThe ability to listen, learn and use feedback constructivelyReliability, punctuality and a positive attitudeFlexibility to work across weekdays, weekends and peak trading periodsWhy Join Us?
This is more than just a retail role — it's an opportunity to be part of a team that shares your passion for sneakers and streetwear.
If you're enthusiastic, driven and love connecting with people,At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion.We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability.We strive on creating an equal employment environment where everyone from any background can be themselves.The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land.The Aboriginal and Torres Strait Islander and Maori people.
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📌 Hype Sales Assistant - Hype Townsville
🏢 HYPE DC Pty
📍 Townsville