Administrative Support Officer
Acacia Prison Health Services | Wooroloo, WA
Make a difference where it matters
Looking for an administration role where your skills have a real purpose?
Join the Health Services team at
Acacia Prison
and play an important role in supporting the delivery of safe, efficient and patient-centred healthcare to people in custody.
As an Administrative Support Officer, you'll provide essential administrative, coordination and data management support to a multidisciplinary healthcare team. From scheduling appointments and maintaining records to coordinating correspondence and supporting reporting, your work will help keep the health service running smoothly each day.
This is a casual role filling in when required onsite, based at Acacia Prison in Wooroloo.
Where you'll be working
Acacia Prison
is located in
Wooroloo, approximately 55km east of Perth
, surrounded by the natural beauty of the Perth Hills.
Working within a custodial workplace offers something different from traditional healthcare administration. You'll become part of a dedicated Health Services team working alongside nursing, medical and allied health professionals, as well as custodial and external stakeholders.
It's a structured and purpose-driven workplace where professionalism, confidentiality, respect and attention to detail are essential.
What You'll Be Doing
Facilitating correspondence, scheduling, filing and records
Coordinating healthcare appointments and clinical scheduling
Supporting prisoner movement, communications and access to healthcare services
Entering, collating and reporting health service data
Maintaining accurate patient administrative records
Preparing reports, meeting agendas,



minutes and other documentation
Managing referrals and administrative communications
Supporting procurement, stock monitoring and resource management
Assisting with audits, quality improvement and accreditation activities
Working collaboratively with clinical, custodial and external stakeholders
What You'll Bring
You'll be an organised and professional administrator who enjoys working as part of a team and can confidently manage competing priorities.
You'll Ideally Have
Certificate III or IV in Business Administration, Health Administration or a related field, or equivalent relevant experience
Experience in an administrative support role within health, institutional or corporate environments
Strong Microsoft Office and electronic data management skills
Experience with electronic health records such as Communicare or Best Practice is desirable
Excellent attention to detail and accuracy
Strong written and verbal communication skills
The ability to manage competing priorities and meet deadlines
A skilled approach to confidentiality, privacy and sensitive information
The ability to work respectfully with a diverse range of people
Administration experience within healthcare, corrections, aged care or another institutional environment will be highly regarded.
Why join Serco?
At Serco, you'll be part of a supportive team delivering services that make a genuine difference.
You'll have access to benefits designed to support your wellbeing, including:
Supportive and collaborative working environment
Work alongside a multidisciplinary Health Services team
Free daily buffet-style lunch
Free onsite parking
Onsite gym facilities
Access to wellbeing programs
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📌 Casual Administration Officer (Western Australia)
🏢 Serco
📍 Western Australia