Job Description
Custumer Service Team Member(E-commerce)
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Join Our Growing Team at OCAM 4x4 Accessories – Coolumn Beach QLD ****
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OCAM 4x4 Accessories is one of Australia's leading suppliers of premium 4x4 parts and accessories — from bull bars and roof racks to recovery gear and camping equipment. As we continue to expand nationwide, we're looking for motivated and customer-focused individuals to join our Coolumn Office and be part of our success story. This role is mainly focused at digital custumer service.
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This is an exciting prospect to work with 4WD enthusiasts, tradespeople, and adventurers — providing exceptional service and helping customers get the most out of their off-road and camping experience.
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Why Join OCAM 4x4?
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Supportive, energetic, and friendly team environment
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Stable full-time position in a growing Australian-owned business
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Career development and growth opportunities within a national network
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Staff discounts on our wide range of 4x4 and camping gear
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Regular team lunches and social events
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Your Day-to-Day Might Include:
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Working towards branch sales targets and KPIs in store and via phone
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Contributing to online E-commerce custumer service space in all aspects
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Ensuring a safe and positive workplace environment
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Greeting customers and maintaining a professional, well-presented showroom
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Preparing and following up on quotes for 4x4 accessories and parts
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Managing and processing customer orders efficiently
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Maintaining accurate records and customer databases
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Assisting with stock control and merchandising
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Supporting warehouse and dispatch operations when needed
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What We're Looking For:
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Experience or an interest in Automotive or 4x4 industry
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Trade, mechanical, or automotive background (advantageous but not required)
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Requires confident computer skills, including Microsoft Office and CRM systems
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Robust communication, organisation, and problem-solving skills
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A positive, proactive attitude and willingness to learn
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Can work independently and unsupervised
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Passion for 4WDs, camping, or the outdoors is a big plus!
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Ready to Start Your Next Chapter with OCAM 4x4?
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If you're looking for a rewarding role with a company that values its people and shares your enthusiasm for the 4x4 lifestyle — we'd love to hear from you.
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Employer Questions:
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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Do you have customer service or retail experience?
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What's your expected annual base salary?
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📌 Custumer Service Team Member(E-Commerce) (Queensland)
🏢 OCAM 4X4 Accessories
📍 Queensland