Program Experience Specialist
Compassion Australia | Not-for-Profit
Permanent, Full-Time | Hybrid
Open to Location - Anywhere in Australia (East Coast preferred)
About Compassion
Compassion Australia is a purpose-driven (NFP) Christian organisation committed to 'releasing children from poverty in Jesus' name'. Working alongside sponsors, supporters and church partners, we help fund and strengthen local church-led child development programs in over 25 countries, creating a lasting impact for children, families and communities.
About the Role
As Program Experience Specialist, you'll bring supporters closer to Compassion's work overseas by coordinating immersive trips and visits, while working with Compassion International to source and coordinate sponsorship and critical needs opportunities.
You'll make sure our Church, School and Major Giver Partnership Managers have the right opportunities and information to communicate with supporters and connect them with opportunities to make an impact. The role reports to the
Program Experience Lead.
Key Accountabilities
This is a varied role with
two key focuses;
creating great experiences for supporters visiting Compassion's programs overseas and making sure our Partnership team has the right fundraising opportunities available to share with supporters.
Planning supporter trips and visits
You'll coordinate meaningful, well-organised trips that give supporters the opportunity to experience Compassion's work firsthand. This is the
supporter-facing side of the role
, so you'll be communicating directly with supporters and supporting them throughout their experience. You'll:
Plan itineraries and coordinate logistics for supporter visits and group trips for churches, schools and key leaders
Work with Compassion International and in-country teams to deliver safe, meaningful experiences
Manage trip budgets,



travel, accommodation and activities
Build relationships with local and international partners
Uphold health, safety and child protection standards
Have the opportunity to lead overseas trips, with training provided
Connecting global opportunities with Australian fundraising
Behind the scenes, you'll work with our international teams to identify and coordinate sponsorship and critical needs opportunities, making sure they're ready for our Australian Partnership team to offer to supporters. You'll:
Work with Compassion International to identify and secure critical needs funding and children available for sponsorship, then coordinate bringing these opportunities into Australia
Maintain accurate, up-to-date records so our Partnership team can easily see which children and opportunities are available to supporters
Monitor and follow up on urgent or time-sensitive opportunities to ensure nothing is missed
Participate in global planning meetings with Compassion's international offices
Help shape fundraising strategy across our church, school and major giver programs by forecasting supply and demand and ensuring the right opportunities are available when needed
What you'll bring
Strong communication, relationship-building and organisational skills, with the ability to manage multiple priorities and project manage
Comfortable working across cultures, with a strong commitment to cultural sensitivity
Experience in trip coordination, travel planning,



event management or similar
Familiarity with CRM, database and project management tools, including Salesforce, Teams, Zoom and Asana
Understanding of child protection, risk management and global development
Experience in the Christian or NFP sector is desirable
A relevant tertiary qualification such as tourism, hospitality, international development or business administration, or equivalent work experience, is desirable
Why join Compassion Australia?
A mission you'll believe in: Every role contributes to releasing children from poverty in Jesus' name.
Supportive team culture: Work with people who genuinely care about each other and the mission.
Boost Your Take-Home Pay: Access up to $15,900 in tax-free perks for everyday expenses
Hybrid flexibility: Balance office collaboration with the flexibility to work from home.
Qualified growth: Access learning opportunities, meaningful projects and career development.
Employee benefits: Enjoy salary packaging, additional leave options, paid volunteering and field trip opportunities and access to EAP & wellbeing support.
Applications close11:59 pm (AEST) October 13, ****.Early applications are encouraged, and the position may be filled before the closing date.
At the heart of Compassion's ministry is a relentless passion to act on our faith and empower every child left vulnerable by poverty. Our work is Christ-centred, child-focused, and church-based. The successful candidate will be strongly aligned to the values of this leading Christian not-for-profit organisation.
We'relooking for someone with a heart for Compassion's work and equipped with the right skills and experience to fit the role. So even if your experiencedoesn'ttick every item on our list,we'dstill love to hear from you.
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📌 Program Experience Specialist (Sydney)
🏢 Compassion Australia
📍 Sydney