Job Description
Our client is a progressive specialist practice with a dedicated team of specialists and experienced nursing staff who are passionate about delivering exceptional patient care.
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If you enjoy working in a fast-paced medical setting, have excellent attention to detail, and genuinely enjoy helping people, this could be the perfect opportunity for you.
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About the Role
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As the first point of contact for patients, you will play a vital role in ensuring the practice runs smoothly and efficiently. Your responsibilities will include:
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Managing incoming patient enquiries and telephone calls
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Booking appointments and surgical procedures
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Diary management for specialists
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Coordinating theatre lists
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Processing invoices, receipting and patient payments
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Monitoring upcoming appointments to ensure payments and documentation are completed correctly
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Providing exceptional customer service to patients, specialists and colleagues
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General administrative support to the clinical team
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To be successful in this role, you will have:
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Previous medical reception or specialist practice experience
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Experience using medical software
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Strong computer skills and confidence learning new technology
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Excellent organisational and time management skills
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Exceptional attention to detail
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A caring, positive and professional attitude
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The ability to multitask while remaining calm under pressure
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Outstanding communication and interpersonal skills
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A proactive approach and willingness to contribute to a collaborative team
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What's on Offer
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Join a highly respected specialist practice
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Work with an experienced team of specialists and nurses
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Comprehensive online training resources and ongoing support
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Friendly, collaborative and supportive team culture
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Long-term career opportunity within a growing practice
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If you are a motivated medical receptionist who enjoys working in a modern, patient-focused environment and takes pride in delivering exceptional service, we would love to hear from you.

📌 Receptionist - Specialist Practice (New South Wales)
🏢 Silver Search
📍 New South Wales