FULL-TIME HOURS (38 hours per week over 4 days)
SURGICAL PRACTICE, MELBOURNE CBD
TEAM ENVIRONMENT
CLOSE TO ALL FORMS OF PUBLIC TRANSPORT
We are seeking an experienced and highly organised Medical Secretary / Personal Assistant to join a energetic group practice of Oral and Maxillofacial Surgeons in a modern, purpose-built facility in the heart of Melbourne CBD.
This is an exciting opportunity to become part of a supportive, professional team dedicated to delivering outstanding patient care. The clinic is conveniently located close to all public transport and offers access to on-site amenities including a café and fitness centre.
About the Role:
This position is ideal for a proactive and detail-oriented professional who thrives in a fast-paced environment and enjoys working collaboratively. You will play a key role in ensuring the smooth day-to-day operation of the practice while providing exceptional service to patients and clinicians.
Key Responsibilities:
Managing a high-volume phone line with professionalism and efficiency
Coordinating patient bookings and scheduling appointments
Supporting consulting sessions and assisting clinicians as required
Preparing patient accounts and documentation
Organising theatre and hospital bookings
Maintaining accurate patient records and digital files
Working with Xestro medical software system (experience ideal, but not essential)
To be successful in this role, you will have:
Previous experience in a surgical or specialist practice (dental experience also considered)
Strong computer skills with fast and accurate keyboard ability
Excellent communication and interpersonal skills
The ability to multitask and prioritise effectively
A team-focused attitude with a high level of professionalism
Reliability, punctuality, and a well-presented appearance
The offer in Brief:
Permanent full-time position (38 hours per week, across 4 days)
A modern and well-equipped working environment
A supportive and collaborative team culture
The opportunity to build a long-term career in specialist surgical practice
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