Job Description
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Take the reins of a busy shoppingcentre in the West of Sydney!
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Bring your experience, ideas andleadership style to improve operations and customer experience.
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Work alongside
engagedstakeholders
and an on-site team committed to delivering results.
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Who we are looking for:
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A retail property professional whounderstands what drives foot traffic, retailer success and customer experience.
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A leader who can balanceoperational excellence with commercial outcomes and long-term assetperformance.
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Someone who takes pride increating vibrant destinations where retailers, customers and the localcommunity thrive.
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An experienced people leader whocan motivate on-site teams and foster a culture of accountability and serviceexcellence.
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A proactive communicator who caninfluence outcomes across multiple stakeholder groups and navigate
competingpriorities.
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A hands-on Centre Manager wholeads from the front and stays connected to the day-to-day operation.
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The Role:
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We're seeking a hands-on CentreManager to oversee the daily operations of a shopping centre in the West ofSydney, balancing business-as-usual management with a complex
stakeholderenvironment.
You'll be empowered to drive improvements, resolve challenges andmake a visible difference across the centre.
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Key Responsibilities:
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Lead the day-to-day management ofthis centre delivering exceptional operational, commercial and customeroutcomes.
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Prepare and manage annualoperating budgets, forecasts and capital expenditure plans, ensuring strongfinancial performance and cost control.
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Drive retailer engagement andperformance through proactive communication, issue resolution and acustomer-focused approach.
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Monitor centre
performance,including
sales trends, customer feedback, occupancy and key
operationalmetrics,




identifying opportunities for continuous improvement.
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Partner with Asset Management,Leasing and Marketing teams to support activations, events, leasing initiativesand asset enhancement opportunities.
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Oversee facilities
management,maintenance
programs, essential services and contractor performance to ensure asafe, well-presented and operationally productive environment.
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Ensure compliance with allstatutory, safety, risk management and governance requirements,
maintainingaccurate
records and operational documentation.
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Lead the delivery of capitalworks, upgrades and asset initiatives, ensuring minimal disruption toretailers, customers and trade.
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Identify and
implementopportunities
to enhance the customer experience, strengthen
retailerperformance
and contribute to the long‐term success of the assets.
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About Knight Frank
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Knight Frank Australia is part ofthe world's largest privately owned property consultancy. We
providetransactional
and advisory services across commercial property, includingoffice, retail, and industrial assets.
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What's in it for you?
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Enjoy two extra weeks of leave,two wellness days every year, and your birthday off to celebrate your way
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People first culture with
visible,approachable
leaders who keep everyone connected through open conversations andregular business updates
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Drive your career forward withstructured six‐monthly check‐ins and the ability to start growth
conversationsanytime.
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Work smarter with purpose-builtproperty platforms and technology designed to save you time every day
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Important to know
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You must have valid Australianworking rights to be considered
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A police check is required forsuccessful candidates.
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We use AI tools to assist withhiring, but people make the final decisions
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We are currently NOT
acceptingcandidates
via an agency, we have PSA's in place.
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📌 Shopping Centre Manager Fairfield (New South Wales)
🏢 Knight Frank
📍 New South Wales