Job Description
Excellent Pay: Retail Award Level 3 (above most and award requirement for the role)
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Employment type: Part-time, Full-time & casual
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Locations: Glebe, Newtown and Balmain
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Join one of Australia's leading wellness brands.
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Nature's Energy Day Spa & Bathhouse Group is an award-winning wellness destination offering thoughtfully curated bathhouse and spa experiences across Glebe, Balmain and Newtown. Rooted in natural therapies and guided by a deep respect for the beauty and power of nature, we create spaces where both our clients and our team can thrive.
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We are looking for warm, polished and service-focused Retail / Wellness Attendants to join our team.
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This is more than a standard retail role. You will be the face of our brand, helping create calm, welcoming and memorable experiences for every guest who walks through our doors.
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About the role
n As a Retail / Wellness Attendant, you will play a key part in delivering exceptional customer service while maintaining the cleanliness and energy of our wellness spaces. You will support clients with product and service enquiries, assist with bookings and front-of-house flow, maintain beautiful standards throughout the space, and help ensure every guest feels genuinely cared for.
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What you'll be doing
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Welcoming guests with warmth, professionalism and confidence
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Assisting clients with wellness product and service enquiries
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Recommending suitable retail products and experiences
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Maintaining a clean, calm and beautifully presented workplace - picking up towels, clearning cups and general cleaning
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Supporting operations throughout the day spa & bathhouse
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Helping deliver a premium guest experience aligned with our brand values
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Contributing to wellness events, activations and guest engagement
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About you
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You love customer service and take pride in creating meaningful experiences
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You have a genuine interest in wellness, health and natural living
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You are polished, proactive and reliable
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You communicate clearly and confidently and are not afraid to sell products
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You enjoy working in a team and maintaining high standards and don't mind cleaning
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Retail, spa, wellness, hospitality preferred, but not essential
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Above-award pay
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Full-time, part-time and casual opportunities available
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Free access to our award-winning bathhouse
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Supportive, ethical and values-led workplace
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Ongoing training and development
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Career growth opportunities for those who want to step into leadership
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The chance to build your career with a respected wellness brand
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If you are passionate about wellness, love looking after people, and want to be part of a beautiful and growing business, we would love to hear from you.

📌 Retail / Wellness Attendant (New South Wales)
🏢 Natures Energy
📍 New South Wales