Disability Support Worker - Complex Behaviours & Mental Health – Newcastle
Ambition Health Group is a leading healthcare organisation providing high-quality services across the NDIS, Support at Home (My Aged Care), TAC, WorkSafe, NIISQ, DVA, Hospital in the Home and private healthcare sectors.
With a team of
600+ healthcare professionals
supporting clients across Australia, we're expanding our Newcastle operations and are looking for passionate
Disability Support Workers
to join our growing clinical team.
If you're committed to delivering person-centred care and making a genuine difference in people's lives, we'd love to hear from you.
About the Role
You will provide support across a
24-hour roster
, including:
Day, afternoon and overnight shifts
Sleep-over shifts
Weekday, weekend and public holiday availability
Personal care and daily living support where required
Support with routines, appointments and community access
Meal preparation and household tasks
Medication prompting/support in accordance with the client's plan
Supporting clients during periods of heightened anxiety, distress or behavioural escalation
Implementing positive behaviour support strategies and individual support plans
Maintaining a safe and structured environment
Encouraging independence, dignity and choice
Accurate progress notes, incident reporting and other required documentation
Following all NDIS, workplace health and safety, privacy and safeguarding requirements
Ambition Health Group is a leading healthcare organisation providing high-quality services across the NDIS, Support at Home (My Aged Care), TAC, WorkSafe, NIISQ, DVA, Hospital in the Home and private healthcare sectors.
With a team of
600+ healthcare professionals
supporting clients across Australia, we're expanding our Newcastle operations and are looking for passionate
Disability Support Workers




to join our growing clinical team.
If you're committed to delivering person-centred care and making a genuine difference in people's lives, we'd love to hear from you.
About You
We are particularly interested in applicants who have experience working with people who have:
Mental health conditions
Complex behaviours
Emotional dysregulation
Behaviours of concern
A history of aggression or challenging behaviours
Intellectual disability and/or dual diagnoses
You will ideally have experience in
high-support or complex-care environments
and be comfortable working independently while knowing when to escalatio...n to management.
The successful applicants will be:
Calm, patient and confident in challenging situations
Reliable and dependable
Comfortable working with clients who may become verbally or physically aggressive
Able to maintain professional boundaries
Non-judgmental, respectful and person-centred
Observant and able to identify changes in behaviour or presentation
Confident following behaviour support and risk management strategies
Comfortable completing detailed progress notes and incident reports
Physically and emotionally capable of working in a high-support workplace
Available to participate in a
24-hour rotating roster
What We Offer
Competitive pay rates of $40–$55 per hour
, depending on experience and shift type
Penalty rates and applicable allowances where relevant
Consistent roster opportunities
Day, afternoon,



overnight and sleep-over shifts
Supportive management
Clear participant-specific support plans and guidance
Opportunities to build valuable experience in complex mental health and behavioural support
A rewarding role where your skills can make a genuine difference
Essential Requirements
Previous experience as a Disability Support Worker or in a similar support role
Demonstrated experience working with people with mental health/psychosocial disabilities and complex behaviours
Experience managing challenging or aggressive behaviours is highly regarded
Confident managing hoist transfers and repositioning
Certificate III or IV in Individual Support, Disability, Community Services or a related qualification
Current
NDIS Worker Screening Check
Current Australian Driver Licence
Reliable vehicle and appropriate insurance
Current First Aid & CPR
Current National Police Check
Working With Children Check
Current Flu vaccination
100 points of ID
Australian working rights
Important
Previous experience in mental health, complex behaviours, behaviour support, or high-intensity disability services is strongly preferred.
If you are an experienced Disability Support Worker who is confident supporting people with complex mental health and behavioural needs, we would love to hear from you.
About Ambition Health Group
Ambition Health Group is a trusted Australian healthcare provider delivering compassionate, person-centred care across disability, aged care, community nursing and hospital services.
Our mission is simple:
Beyond Boundaries. Beyond Care.
We believe our people are our greatest asset and pride ourselves on creating an environment where healthcare professionals are respected, supported and empowered to build meaningful careers.
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📌 Disability Support Worker - Complex Behaviours & Mental Health – Newcastle (New South Wales)
🏢 Ambition Health Group
📍 New South Wales