Job Description
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
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Behind every urgent parts delivery is someone making sure the right part gets to the right place; fast.
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We're looking for an organised, customer-focused Expediting Specialist to join Komatsu's National Parts team in Fairfield in this permanent opportunity. This is a fast-paced coordination role where you'll take ownership of urgent machine-down and emergency parts orders, working across our branches, distribution centres, freight providers and overseas suppliers to keep orders moving and customers informed.
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What You'll Be Doing
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You'll be the person who tracks it, chases it and sees it through. Your work will have a direct impact on customer satisfaction and helping keep Komatsu equipment operating in the field.
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Your role will involve:
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Coordinating and expediting urgent and emergency parts orders.
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Tracking orders and shipments through to delivery.
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Working closely with branches, distribution centres, freight providers and overseas suppliers.
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Providing accurate and timely delivery updates.
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Troubleshooting delays and finding solutions when things don't go to plan.
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Managing multiple priorities while keeping customers and stakeholders informed.
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Taking ownership of requests and following them through to completion.
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About You
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You don't need to know everything on day one, but you'll need to be someone who takes ownership,



stays calm under pressure and enjoys solving problems.
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We'd love to hear from you if you:
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Have experience in Parts, Logistics, Procurement, Customer Support or Supply Chain.
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Are highly organised and comfortable juggling competing priorities.
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Have strong attention to detail.
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Communicate confidently with a range of stakeholders.
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Are naturally customer-focused and enjoy delivering great service.
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Can think on your feet when priorities change or problems arise.
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Don't like leaving things half-finished; you enjoy seeing a task through to the end.
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Why work for us!
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Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
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Financial: Income Protection Insurance provided through our company superannuation fund.
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Career: Recognition, awards, flexibility, further education studies and internal career development.
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Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
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Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
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Yearly Bonus: Potential to receive a yearly bonus.
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Referral Program: $**** referral payment for referring a successful recent employee to Komatsu.
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Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

📌 Expediting Specialist (Sydney)
🏢 Komatsu Australia
📍 Sydney