Job Description
As a Medical Receptionist, you will be an important first point of contact for our patients while supporting the daily operations of the clinic.
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Key responsibilities
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Greeting patients and managing enquiries in a friendly and professional manner
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Answering telephone calls and scheduling appointments
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Managing patient registrations and updating medical records
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Processing Medicare claims, payments and accounts
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Liaising with doctors, nurses, patients and external healthcare providers
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Scanning, filing and managing correspondence
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Maintaining patient privacy and confidentiality
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Providing general administrative support to the practice team
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Assisting with the smooth and efficient operation of the clinic
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About you
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Previous medical reception or healthcare administration experience
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Excellent communication and interpersonal skills
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Strong organisational skills and attention to detail
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A professional, compassionate and patient focused approach
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The ability to remain calm and efficient in a busy environment
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Confidence using computers and practice management systems
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The ability to work independently and collaboratively as part of a team
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A strong understanding of patient confidentiality and privacy requirements
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Experience using Best Practice software is highly regarded
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About us
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Marima Medical Clinic is an established medical clinic supported by the wider Medical First Group network, offering a friendly and supportive team environment.
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A full time position within an established medical clinic
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A friendly and supportive team setting
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A varied role with ongoing learning opportunities
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The opportunity to make a positive contribution to the local community
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Support from Marima Medical Clinic and the wider Medical First Group network
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📌 Full Time Medical Receptionist (Goulburn)
🏢 Medical First Group
📍 Goulburn