Job Description
Established in ****, Asia Pacific Group (APG) is a trusted organisation in the Education and Migration industry, with a strong presence across Australia and international markets. With a customer-first approach and a commitment to quality service, APG continues to support students and clients in achieving their education and migration goals.
n
About the Role
n
We are looking for a professional, organised, and customerfocused Receptionist / Office Administrator to manage front-desk operations and provide administrative support to the office and various departments.
n
Key Responsibilities
n
n
Greet and assist clients and visitors in a skilled and friendly manner.
n
Handle incoming calls, emails, enquiries, and general client communications.
n
Understand clients' requirements and concerns and direct them to the appropriate counsellor or department.
n
Record and update CRM remarks for visited clients and complete necessary paperwork for enrolled clients.
n
Schedule appointments and maintain office calendars.
n
Maintain accurate client records, documents, and administrative files.
n
Provide general administrative support to different departments as required.
n
Coordinate and assist with events, expos, seminars, and promotional activities organised by APG.
n
Attend APG events and seminars to support client engagement and recruitment activities.
n
Maintain records of office assets, keys, access cards, stationery, and merchandise.
n
Coordinate monthly office grocery and general office supply requirements.
n




Maintain office stores and ensure adequate availability of stationery and promotional materials.
n
Assist with bills, invoices, employee reimbursements, and related administrative documentation.
n
Participate in promotional activities and assist in creating videos and other content for social media platforms such as Instagram, TikTok, and other digital channels.
n
Support the team with other office administration and coordination requirements.
n
Perform other duties and responsibilities as reasonably assigned by the reporting manager.
n
n
Requirements
n
n
Previous experience in a receptionist, office administration, customer service, or similar role is preferred.
n
Excellent verbal and written communication skills.
n
Professional, friendly, and customer-focused approach.
n
Strong organisational and time-management skills.
n
Ability to manage multiple tasks and priorities efficiently.
n
Good attention to detail and record-keeping skills.
n
Proficiency in MS Office and other office management tools.
n
Ability to work collaboratively with different departments.
n
Willingness to participate in events, expos, seminars, and promotional activities as required.
n
Competitive salary package.
n
Supportive and professional work environment.
n
Opportunities for learning and professional development.
n
Exposure to the Education and Migration industry.
n
Opportunities to participate in events, client engagement, and promotional activities.
n
n
Salary Package: As per experience and suitability for the role.

📌 Receptionist / Office Administrator (Sydney)
🏢 Asia Pacific Group - Education & Migration Services
📍 Sydney