Job Description
Strata Administrator – Entry Level | Career Progression
n
Illawarra Strata Management – Wollongong
n
Full-time | In-office | 37.5 hours Monday–Friday
n
Want to build a career in the Strata Industry?
n
Whether you're looking for your first career prospect or already have some administration, customer service or property experience, we'd love to hear from you.
n
We're looking for a bright, organized and motivated person to join our Wollongong team and learn the strata industry from the ground up.
n
No strata experience is required.
n
What matters most to us is that you're switched on, communicate well, enjoy working with people and genuinely want to learn. And if your goal is to become a Strata Manager, even better.
n
Who are we?
n
Illawarra Strata Management is a locally owned strata management company that has been looking after properties throughout the Illawarra for more than 20 years.
n
We're a busy, experienced and supportive team of Strata Managers, Strata Assistants and administration staff, and we're big believers in developing people from within.
n
Strata is an industry many people discover almost by accident — but it offers enormous variety, professional development and genuine long-term career opportunities.
n
What will you actually do?
n
This isn't a role where you'll spend your days just answering phones and filing. You'll start by learning how a strata management business operates, and as your knowledge and confidence grow, so will your responsibilities.
n
Working alongside our Strata Managers and experienced team, you'll be involved in:
n
n




communicating with owners, committees, contractors and other professionals;
n
coordinating maintenance matters, quotes and contractor follow-up;
n
creating and managing jobs, tasks and authorised work orders;
n
preparing correspondence, notices and other strata documentation;
n
assisting with the preparation and follow-up of strata meetings;
n
maintaining accurate property, owner and contractor records;
n
learning to read strata financial information, reports and other scheme documentation;
n
monitoring outstanding matters and following them through to completion;
n
assisting our Strata Managers with the day-to-day administration of their portfolios; and
n
gaining practical exposure to the legislation, processes and decision-making involved in strata management.
n
n
You'll learn the administrative fundamentals too — they're an important part of understanding the industry — but we don't expect you to stay at that level.
n
Who are we looking for?
n
Someone who:
n
n
is friendly, confident and comfortable talking to people;
n
communicates well in person, on the phone and in writing;
n
is comfortable with technology and Microsoft Office;
n
is organised and pays attention to detail;
n




can follow a process but also use common sense;
n
takes responsibility for finishing what they start;
n
isn't afraid to ask questions;
n
enjoys being busy and working as part of a team; and
n
most importantly, wants to learn and develop.
n
n
Previous experience in administration, customer service, real estate, property, legal or another professional office environment would be an advantage — but it isn't essential.
n
If this is your first office role and you've got the right attitude and aptitude, we still want to hear from you.
n
Where could this role take you?
n
If your goal is to become a Strata Manager, we'd like to help you get there.
n
You'll receive structured on-the-job training and work alongside people with years of strata experience.
n
As you develop, we'll progressively expose you to more aspects of strata management and support you in developing the knowledge, skills and relevant qualifications needed to progress.
n
For someone with the right aptitude, performance and drive, we'd love to see you progress from this role into strata support and towards becoming a Strata Manager within approximately two years.
n
How quickly you progress will ultimately depend on you and your readiness to take on greater responsibility.
n
Sound like you?
n
If you're switched on, enjoy working with people and want an opportunity to build a genuine career rather than simply find your next job, we'd like to meet you.
n
We're looking for someone to start as soon as possible.

📌 Office Junior / Trainee (Wollongong)
🏢 Illawarra Strata Management
📍 Wollongong