Customer Experience & Continuous Improvement Leader (Melbourne)

Customer Experience & Continuous Improvement Leader (Melbourne)

22 Sep
|
Careers Officeworks
|
Melbourne

22 Sep

Careers Officeworks

Melbourne

Officeworks is seeking a Strategic Continuous Improvement Manager for the Customer Contact Centre in Melbourne. You will lead transformational programs to enhance customer experience, leverage automation and AI, and work across teams to deliver measurable improvements in service delivery and efficiency.
Reporting to the Head of Customer Operations, you will champion quality, insights, and governance while prioritising initiatives with our managed service partner and internal stakeholders.
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📌 Customer Experience & Continuous Improvement Leader (Melbourne)
🏢 Careers Officeworks
📍 Melbourne

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