Hubtex Australia, a subsidiary of Hubtex Worldwide, is a leading supplier of specialised materials handling equipment, including multidirectional sideloaders and articulated forklifts. With branches across five Australian states, we provide sales, rental, service and support solutions to customers throughout Australia.
We are currently looking for a motivated and organised
Service Coordinator / Administrator
to join our Queensland team based in
Meadowbrook
.
This is a busy and varied role suited to someone who enjoys being involved, solving problems and keeping things moving. You will play an important part in coordinating our mobile service technicians, supporting the Queensland branch and assisting our wider national service operation.
We welcome applications from both
junior administrators looking to develop their career and experienced service administrators or coordinators
. Salary will reflect experience, and comprehensive in-house training will be provided.
About the Role
As Service Coordinator / Administrator, you will help coordinate the day-to-day activities of our Queensland service department.
You will be a key point of contact for customers, technicians, suppliers and internal staff, ensuring service jobs are scheduled, followed through and completed efficiently.
Your responsibilities will include:
Coordinating scheduled servicing, breakdowns and repairs for our mobile service technicians
Planning and managing technician workloads and daily service schedules
Responding to customer service enquiries and providing job updates
Raising and processing purchase orders




Processing supplier invoices and preparing customer invoices
Preparing service and repair quotations
Reviewing open jobs and following up outstanding work
Processing and checking technician timesheets and job information
Maintaining customer, equipment and service databases
Coordinating parts, suppliers and external service providers where required
Assisting with equipment rentals and transport arrangements
Providing administrative support to the Queensland branch and national service team
Assisting with reporting and reviewing processes to identify opportunities for improvement
About You
We are looking for someone who is:
Highly organised with strong attention to detail
Comfortable managing multiple tasks and changing priorities
Able to work confidently in a busy, fast-paced environment
Friendly, professional and confident communicating with customers and colleagues
Proactive and willing to follow tasks through to completion
Reliable and able to work effectively both independently and as part of a team
Confident using computer-based systems and learning new software
Flexible and willing to assist wherever required
Previous experience in
service coordination, administration, scheduling, mechanical services,



equipment hire or a similar environment
would be highly regarded, but it is not essential.
Experience with ERP or digital field service systems such as
Baseplan, FSM or BMA
would be advantageous.
Intermediate Microsoft Word and Excel skills would also be beneficial.
More Than Customer Service
This is not a traditional customer service position.
You will be balancing customer requirements with technician availability, parts, suppliers, scheduling, job progression and internal priorities. The ability to stay organised, communicate clearly and keep jobs moving is essential.
At times priorities can change quickly, so we are looking for someone who enjoys being busy and can remain calm and organised while managing several things at once.
Why Join Hubtex?
Full-time position with an established national company
Supportive and friendly Queensland team
Comprehensive in-house training
Wide-ranging role with exposure to service, rentals, transport, customers and national operations
Opportunity for ongoing career development within Hubtex Australia
Salary package based on skills and previous experience
Most importantly, we are looking for the right person for our team. Experience is valuable, but attitude, reliability, attention to detail and a willingness to learn are just as important.
If you enjoy being busy, like keeping things organised, and want to become an important part of the day-to-day operation of our Queensland branch, we would love to hear from you.
#J-*****-Ljbffr

📌 Service Coordinator / Administrator – Brisbane (Queensland)
🏢 Hubtex Australia
📍 Queensland