About INIT
INIT is a global leader in integrated public transport technology, helping transport operators and authorities make public transport smarter, more productive and more connected.
We are looking for an experienced
Training Manager
to lead the training strategy and delivery for the Opal Next Generation Account Based Ticketing Program. This is amajor technology program transforming the future of ticketing and payments across NSW public transport.
This is a genuine build-from-the-ground-up opportunity. Joining during the delivery phase, you will establish the program's training function, develop the Training Management Plan, build a team of Trainers and create the training framework that will take the solution through deployment and into steady-state operations.
What you'll do
Own the training strategy across the full program lifecycle, from delivery through to operations
Conduct training needs analyses across INIT internally, Transport for NSW, Transport Operators and delivery partners
Build and lead a growing team of Trainers
Develop comprehensive training programs and materials, including instructor guides, participant materials, eLearning, assessments and quick reference guides
Lead a train-the-trainer model, enabling TfNSW, Operators and partners to train their own teams
Plan and coordinate training across multiple disciplines, locations, teams and rollout phases
Pilot training, gather feedback and continuously improve content and delivery
Establish training environments and maintain training registers and readiness reporting
Partner with the global Training team for available existing, customizable materials
Partner closely with Change Management, Engineering,



Project Management and subject matter experts
What you'll bring
We're looking for someone who combines strategic training leadership with strong instructional design capability.
You'll have:
Experience leading large-scale training programs involving multiple stakeholder groups
Strong instructional design experience and the ability to develop complete learning and training material suites
Proven experience designing and delivering train-the-trainer programs
Experience conducting training needs analysis and developing competency-based learning outcomes
Experience building and leading a training delivery team
Excellent stakeholder management, communication and facilitation skills
A tertiary qualification in education, HR, business or a related discipline, or equivalent experience
TAE***** Certificate IV in Training and Assessment, BSB***** Graduate Diploma of Management (Learning), or an equivalent instructional design qualification is desirable.
Experience in transport, technology, infrastructure, public sector or other regulated environments will be highly regarded, particularly technical, safety, compliance or field-deployment training.
Why INIT?
This is an opportunity to play a key role in one of NSW's significant public transport technology programs — while having genuine ownership of how people across multiple organisations learn, adopt and support a new technology solution.
INIT is an equal opportunity employer. We value diversity and inclusion and welcome applications from people of all backgrounds. We are committed to making reasonable adjustments throughout our recruitment process to support people with disability.
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📌 Training Manager (New South Wales)
🏢 INIT Group
📍 New South Wales