Time to step up into a people leadership position? We have a Supervisor - Customer Service opportunity or what we call a Senior Rental Sales Agent to guide our team of Rental Sales Agents and ensure we are delivering a superior service and product to our customers.
Leadership position
Fulltime Permanent role (38h pw)
5 Weeks of Annual Leave
Training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
About the Role
The Senior Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
What you'll do
Establishing customer car rental needs by actively listening
Assist with leadership duties
Review in detail ABG's various add on's and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
What we're looking for
Applicants must have a full and valid driver's licence
This is a full-time position and requires availability to work on a rotational roster that includes weekdays, weekends and public holidays




Ability to work in a fast-paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Advantages and Perks
Competitive Rate + loadings/overtime rates +performance Bonuses
5 Weeks of Annual Leave
Employee discounts oncar rentalacross Avis Budget Group
Full training providedto help you achieve your goals & reach your potential
Wellbeing programmeincluding discounted life insuranceoptions +discounted health cover+superannuationoptions
Employee Assistance Programme(EAP)provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands -
Avis, Budget, Zipcar, and Apex
- we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
CairnsQueenslandAustralia
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📌 Supervisor - Customer Service (Full-Time) (Queensland)
🏢 Avis Budget Group International
📍 Queensland