Joint Vision Orthopaedic Group - Wollongong NSW
Joint Vision Orthopaedic Group is seeking an experienced, high-performing Medical Administrator to join our team.
Based in the heart of Wollongong, Joint Vision is a modern, multidisciplinary centre integrating orthopaedic surgery, rheumatology, pain medicine, allied health, imaging (X-ray and ultrasound), and rehabilitation - all under one roof.
Since launching in August ****, we have built a reputation for delivering a truly integrated model of care that prioritises clarity, collaboration, and outcomes. We are proud to be an award-winning organisation, recognised for excellence in both business and patient service.
This role offers a unique opportunity to work closely with orthopaedic surgeons, allied health clinicians, and a high-performing patient services team in a fast-paced, team-oriented environment.
This role is being advertised as a full‐time position; however, we are open to part‐time or flexible working arrangements for the right candidate, particularly those with strong experience.
This role is suited to someone who values ownership, consistency, and being part of a team setting a new standard in healthcare delivery.
About You
You are an experienced medical administrator who thrives in a high-performance environment and takes pride in delivering a consistently high standard of patient care.
You bring:
3+ years experience in specialist practice or private hospital settings
Confidence managing a high patient load with accuracy and efficiency
Strong initiative with the ability to identify problems and improve workflows
Excellent communication skills across patients, specialists, GPs, and hospitals
Solid experience across Medicare, DVA, WorkCover, and private health billing
Highly regarded:




Experience supporting clinical tasks (e.g. suture removal, clinical assisting)
Certificate III in Allied Health, AIN, or similar training
The Role
This is a hands‐on, varied role where you will play a key part in the coordination of patient care and the overall efficiency of the practice.
Your responsibilities will include:
Managing patient journeys from referral through to post‐operative care
Coordinating appointments, surgical bookings, and theatre lists
Preparing accurate fee estimates and supporting financial discussions with patients
Processing and reconciling accounts across Medicare, DVA, WorkCover, and health funds
Managing clinical correspondence and GP communication
Supporting basic clinical tasks where required (training provided)
Contributing to continuous improvement across systems and workflows
Providing high‐level administrative and operational support to the team
Skills & Experience
Minimum 3 years experience in medical administration
Solid attention to detail and high-level computer literacy
Experience with Gentu, Genie, or similar practice management systems
Excellent organisational and time‐management skills
Sound understanding of medical terminology
Ability to work autonomously while contributing to a team environment
Why Join Joint Vision?
Be part of a genuinely innovative, integrated model of care
Work alongside highly respected surgeons and a collaborative clinical team
Modern, purpose-built facility in a central Wollongong location
A team culture that values enjoying the day‐to‐day, supporting one another, and delivering consistently high standards of care
Flexible working arrangements available for the right candidate
Opportunity to grow within an award‐winning organisation
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📌 Medical Administration And Reception (Wollongong)
🏢 Joint Vision Orthopaedic Group
📍 Wollongong