We're looking for a capable and organised
Internal Sales team member
to join our Brendale office, with a primary focus on supporting our NSW customers and operations.
At its core, this is a customer-focused internal sales role. You'll manage day-to-day enquiries, quotations and orders for our NSW customers, working closely with our NSW team as well as sales, manufacturing and warehousing from our Brendale head office.
We're looking for someone who can do more than simply process what's put in front of them. We want someone who takes ownership, thinks through what the customer needs and works towards a solution.
As you develop your product knowledge, the role will also extend into more detailed quoting for all clients, interpreting furniture schedules and plans, basic take-offs and assisting with custom furniture pricing.
You don't need commercial furniture experience. We're more interested in finding someone who is switched on, accurate, comfortable with numbers and genuinely enjoys helping customers and getting things done.
What you'll be doing
Being a key internal point of contact for our NSW customers
Responding to customer enquiries by phone and email
Providing product information, pricing, availability and lead times
Preparing accurate customer quotations
Processing sales orders and preparing sales confirmations
Following enquiries and orders through to completion
Helping customers identify suitable products and alternatives
Liaising with our NSW warehouse and wider sales, production and delivery teams
Coordinating freight and delivery requirements
Following up information required to keep orders and quotations moving
Maintaining accurate customer, quotation and order information within our systems




Assisting with more detailed and custom furniture quotations
Reviewing furniture schedules, plans and specifications
Completing basic take-offs and quantity checks
Assisting with project pricing and quotation requirements when needed
What we're looking for
We're looking for someone who takes ownership of their work.
You'll ideally have:
Strong customer service and communication skills
Excellent attention to detail
Confidence working with pricing, measurements and numbers
Strong organisation and the ability to manage competing priorities
Good computer skills and the ability to learn new systems quickly
The confidence to make reasonable day-to-day decisions
A practical, solution-focused approach
Transparent and concise written communication
The ability to work independently while being part of a broader team
An interest in developing your quoting and technical product knowledge
Experience in
internal sales, customer service, quoting, construction, cabinetry, joinery, furniture, building products or commercial interiors
would be highly regarded, but isn't essential.
About PCF
PCF Workspace Furniture is an Australian family-owned commercial furniture business established in ****.
We manufacture and supply furniture for workplaces and commercial environments across Australia.
We're a hands-on business and our people work closely across sales, manufacturing, warehousing and deliveries. We value people who take ownership, communicate well and are willing to find solutions.
If you're looking for an internal sales role with plenty of variety and the opportunity to build your skills beyond traditional order processing, we'd love to hear from you.
#J-*****-Ljbffr

📌 Internal Sales Coordinator (Queensland)
🏢 PCF Australia
📍 Queensland