Experienced Rosterer/Scheduler (EMPLOYEE LIAISON SCHEDULER)
Ethnic Communities Council of Queensland – Indooroopilly QLD
Ready to be the heartbeat of our workforce?
Diversicare is looking for a
sharp experienced preferably in the aged care/disability sector
, people-focused
Rosterer/Scheduler
to become the go-to person for workforce scheduling and staff coordination across our Community Aged Care service. If you thrive on organised chaos, love problem-solving on the fly, and genuinely enjoy building relationships with staff, this role is for you.
As our Employee Liaison Scheduler, you'll be the central link between our workforce and the clients they support — keeping rosters running smoothly, staff informed and engaged, and operations on track.
Ready to be the heartbeat of our workforce?
Diversicare is looking for a
sharp experienced preferably in the aged care/disability sector
, people-focused
Rosterer/Scheduler
to become the go-to person for workforce scheduling and staff coordination across our Community Aged Care service. If you thrive on organised chaos, love problem-solving on the fly, and genuinely enjoy building relationships with staff, this role is for you.
As our Employee Liaison Scheduler, you'll be the central link between our workforce and the clients they support — keeping rosters running smoothly, staff informed and engaged, and operations on track.
What You'll Own
Employee Liaison & Support
Be the first point of contact for staff on availability, rostering and shift questions
Keep employee records accurate and current — availability, qualifications and leave
Support new starters through the rostering side of onboarding
Proactively communicate roster changes, updates and shift opportunities
Rostering & Coordination
Build and manage rosters that meet client needs while balancing operational and workforce demands
Cover a small on-call component (paid) — approximately 1 in 4 weekends — to keep support running when it's needed most
Build genuine,



trust-based relationships with staff that drive engagement and retention
Timesheet & Payroll Coordination
Reconcile timesheets against rostered hours daily
Resolve discrepancies with staff and managers quickly and professionally
Ensure timesheets are approved accurately and on time, every payroll cycle
Systems & Compliance
Maintain high data integrity across rostering and client management systems (e.g. Sarah Solutions)
Track staff compliance — certifications, screenings and more
Generate reports on rostering, attendance and workforce metrics
What You Bring
Proven experience in high-volume rostering, scheduling or coordination
Healthcare, aged care or community services experience (highly desirable)
Confidence with rostering systems and Microsoft Office, especially Excel
Strong interpersonal skills and the judgement to manage sensitive situations with professionalism
Sharp organisational skills, time management and an eye for detail
A cool head under pressure and a knack for practical problem‐solving
Understanding of modern awards and industrial agreements (aged care or community sector a plus)
Comfort and confidence working across a culturally diverse workforce
Why Diversicare?
Since ****, Diversicare has delivered culturally appropriate in-home care, supporting older people and people with disability, alongside health education and resources for consumers and aged care providers. As a division of ECCQ, we carry forward a proud history of advocacy for multicultural communities dating back to ****.
We take our responsibility to keep our clients, residents and workplaces safe seriously, and we're committed to a workforce that reflects the diversity of the communities we serve. We welcome applications from Aboriginal and/or Torres Strait Islander people, people from CALD and LGBTQIA+ communities, and people with disability.
What's in it for you:
Competitive remuneration
Generous salary packaging benefits
Employee Assistance Program
A central very modern Indooroopilly location, close to public transport
Excellent inclusive culture
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📌 Experienced Rosterer/Scheduler (Employee Liaison Scheduler) (Queensland)
🏢 Ethnic Communities Council of Queensland
📍 Queensland