Customer Service Executive & Order Management
Join the GEODIS Team! Your Next Step Awaits!
Are you ready to embark on an exciting journey with one of the world's largest freight management and supply chain organisations? At GEODIS, we take pride in delivering integrated supply chain solutions across Sea, Air, Road, and Rail, serving customers in over 67 countries with a self-reliant network of offices and hubs.
Our purpose? To serve people by delivering their goods all around the world with innovative, sustainable and ethical logistics.
We are excited to announce an opening for a
Customer Service Executive & Order Management
(or maybe 2) at our vibrant
Brisbane
office! This is a fantastic opportunity for those seeking part-time, full-time, or flexible working options. Located conveniently at
Brisbane Airport
, we embrace adaptable working models that allow you to balance your professional and personal life seamlessly.
Your purpose:
Liaising with our customers to co-ordinate their orders/shipments by the advised dates listed on the orders
Input of orders into EDI/Cargowise and the essential follow-up of the orders with GEODIS overseas offices, subsidiaries and agents thereof
Reporting changes in freighting requirements to and from GEODIS overseas offices
Liaising with shipping lines, overseas GEODIS offices and agents, freight forwarders, carriers, current clients and prospective clients
Communicating any issues relating to the timely movement of shipments to our customers
Creating quotations that reflect the service and are profitable for the business




Rate Maintenance in conjunction with operational managers
Visits to allocated clients where appropriate
You'll bring:
Minimum 3 years' experience a Customer Service Executive & Order Management role within the freight forwarding, logistics, supply chain, or international transport industry
Strong understanding of international freight operations across Air Freight, LCL, and FCL cargo
Understanding of invoicing processes, billing practices, and operational cost management preferred
CargoWise One (CW1) system experience required
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
Time management and prioritising skills
We'll provide:
Flexible Work/Hybrid Arrangements
Employee Bonus Schemes
Service Awards
Lifestyle discount and Benefits
Be a part of a reputable global organization
Professional development with long term career opportunities
Supportive and collaborative team environment
Plus much more
If you're passionate about
Customer Service, Order Management
and
Logistics
and want to be part of a dynamic team that thrives on collaboration and customer success outcomes, we want to hear from you! Join us at
GEODIS
and help shape the future of logistics together.
At GEODIS, we believe that diversity and inclusion are essential components of our success. We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.
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📌 Customer Service Executive & Order Management (Queensland)
🏢 Geodis
📍 Queensland