Key Responsibilities
Ensure a positive customer experience by greeting and engaging customers
Complete rental and return transactions efficiently and accurately
Ensure overall customer satisfaction by resolving issues
Sell Hertz rental options to our valued customers
Be involved in reservations of rental vehicles and associated requirements
Ferry vehicles as needed
Participating in 'start & close of day' activities
General customer reception & enquiries by telephone and front desk
Accepting bookings and completing Rental Agreements for Hertz Rental
Receipting payment by retail and account customers
About you
Excellent communication skills, a positive attitude, and ability to engage in verbal interaction with customers
Previous experience in customer service or sales; experience in rental industry preferred
A full and current AU driver's licence with the ability to drive automatic vehicles
Excellent interpersonal & communication skills
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📌 Hertz Customer Service Representative (New South Wales)
🏢 Lanhams Motor Group
📍 New South Wales