Job Description
The Office Manager is the in-house admin team and is responsible for the smooth day to day operation of the office and for supporting on-site staff as well as external stakeholders. Reporting directly to the Director, the role involves confidential, high-level information as well as engagement with suppliers, logistics and customers. This is a diverse, hands-on role that requires professionalism, interpersonal skills, energy, and high attention to detail, with the ability to work independently and juggle different tasks.
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Key responsibilities
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Liaise with customers, suppliers, and logistics to answer enquiries and fulfil orders.
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Monitor stock levels and sales for all companies/products and order stock where necessary.
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Process orders via customer purchase orders and website orders.
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Pick and pack and dispatch orders.
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Provide administrative and logistical support for all aspects of the multiple businesses.
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Prepare reports, maintain files, and manage the CRM.
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Create invoices for import/sales and roofing consultancy customers.
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Manage accounts payable and receivable for all businesses, including payroll.
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Undertake general office and reception duties, including answering 3 phone lines and managing multiple email inboxes.
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About you
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Experience in office management with demonstrated high-level administration and organisational skills.
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Experience managing accounts payables and receivable is preferred and must have experience using Xero.
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Experience picking and packing orders and a forklift licence is preferred but not essential.
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Experience in dealing with confidential information and demonstrated capacity to maintain confidentiality and professional standards of behaviour.
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Well-developed liaison skills, including excellent communication skills with a range of customers, suppliers, and logistics providers.
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Excellent time management skills including working to deadlines, whilst having a high level of attention to detail.
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Demonstrated writing skills and advanced MS Office skills.
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A proactive, team-oriented mindset and demonstrated capacity to work independently.
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Tertiary qualifications in business administration and/or equivalent qualifications and experience would be an advantage.
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About us
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We are an import, distribution, and retail company that has distribution rights for Stinger products in Australia and New Zealand, located in Brookvale. In addition, we have a legacy terracotta homewares online store. Our success comes from providing personal service, quality products and a customer-first focus. We also run a roofing business and a roofing consultancy business that was established in **** after Richard saw a hole in the market for experienced roofers with the right knowledge and customer service.

📌 Office Manager (New South Wales)
🏢 IRoofing
📍 New South Wales