CGL – Retail Services
represents two of Australia's most respected retail marketing businesses,
Creative Activation
and
Clemenger Field Marketing
. We partner with leading brands and retailers to drive sales, improve customer experiences, and deliver exceptional in-store execution through merchandising, sales teams, brand activations, training, mystery shopping, and audit services.
Job Description
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced workplace. As the Program Executive for our client
Coty
, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
Coty is a global leader within the beauty industry and their unrivalledportfolio includes some of the most coveted brands in the categories of Colour Cosmetics and Skin & Body Care including Covergirl, Max Factor, Rimmel, Sally Hansen and many more.
*Please note: This is a Maternity Leave cover contract for 12 months.
An attractive total salary package is on offer
Ongoing training and support
Great company culture
Primary Responsibilities
Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
Communication management and supervision of client and field priorities
Ensure timelines agreed between client and field team are adhered to
Effective communication between client and field team to ensure desired outcomes are met




Work closely with the ProgramManager to develop and implement minimum reporting standards
Understand patterns and risks in data and provide insights to Account Manager
Manage Web based reporting site
Present analysis and recommendations on areas of opportunity within the program
Prioritiestasks and manages time effectively to drive personal productivity
Assistwith ad hoc management / client requests where needed (store visits / follow up
Manageclient queries with urgency and is thorough and professional in follow up and communication
Displayresilience and perseverance when confronted by challenges and setbacks
Radiatepositivity to influence, build and drive effective relationships
About You
Previous experience in a Client or Sales Coordinator role is desired
Previous field or retail experience will be highly regarded
You must be confident and highly capable with technology platforms with an advanced understanding of Excel.
High energy and curious with a naturally ability to problem solve in order to find the right outcome quickly.
Works positively and manages stress under pressure and to tight timelines.
Adaptable mindset - open to other ideas and able to change direction if required.
Highly organized with strong attention to detail.
Natural team player that wants to actively contribute to the team culture and success.
Customer focused with an understanding of retail or merchandising.
Must take pride in the clients' brands, the business and the team.
Good communication, written and verbal.
Please note only short-listed candidates will be contacted.
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📌 Program Executive (New South Wales)
🏢 Clemenger Field Marketing
📍 New South Wales