Job Description
Are you organised, motivated and passionate about delivering exceptional service? Do you enjoy building meaningful relationships and being at the heart of a busy, supportive team?
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Join McConachie Stedman as our next Client Services Officer in Kingaroy. This is more than an administration role. It's an opportunity to become an integral part of a trusted local firm that values people, collaboration and outstanding client experiences. As the welcoming face of our office, you'll play a key role in supporting clients and colleagues alike while enjoying a diverse and rewarding position where no two days are the same. If you're looking for a workplace that genuinely invests in its people, encourages growth and recognises the value you bring every day, we'd love to hear from you.
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About Us
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At McConachie Stedman, our purpose is Build Better Futures for our clients, our people and our communities. We are a team of accountants, advisors and financial specialists providing proactive advice and exceptional service to businesses and individuals across Southern Queensland.
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Our Kingaroy office is a small, boutique office located in the heart of town with convenient parking, offering the support of a close-knit local team backed by a larger multi-office firm.
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About the Role
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You will be the first point of contact for our Kingaroy office while providing administrative support to our Business Services team.
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Key responsibilities include:
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Managing reception and welcoming clients and visitors
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Answering and directing phone calls
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Proactively managing client communications and preparing client documentation
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Liaising with clients to obtain information, resolve queries and maintain strong relationships
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Managing client records and onboarding processes
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Preparing and lodging ATO registrations and forms
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Lodging ASIC forms and maintaining company registers
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Processing client correspondence via post, email and secure online platforms
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Scheduling appointments and supporting workflow processes
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Providing general administrative support, including scanning, filing and data entry
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About You
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Excellent communication and customer service skills
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Strong organisational skills and attention to detail
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A professional and friendly approach
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A willingness to learn and contribute to a team environment
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A current driver's licence and reliable vehicle
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Previous administration, reception, client service or professional services experience will be highly regarded but is not essential.
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What We Offer
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Competitive remuneration
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Ongoing training and career development opportunities
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Genuine flexible working arrangements to support work-life balance
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A supportive and collaborative team environment
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Employee Assistance Program (EAP)
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Employee discounts program
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If you're looking for a rewarding role with a firm that values its people, supports career development, and offers genuine workplace flexibility, we'd love to hear from you.

📌 Client Services Officer (Kingaroy)
🏢 McConachie Stedman
📍 Kingaroy